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01/06 — Step 1 of 6 · Flight

Tell us about the flight

The scheduled departure date of the disrupted flight.

Horvera does not look up flight status here. The route, the date and the airline are enough to check your rights; the flight number goes on the letter if you have it.

The airline whose aircraft and crew flew you — it may differ from the one you booked with.

Did your journey include a connecting flight?

For example Lisbon → Frankfurt → Tokyo on one ticket. A connection changes where the delay is measured.

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