Pointe-à-Pitre to Paris flight compensation
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Quick answer
Pointe-à-Pitre to Paris is about 6,751 km, so compensation is €400 per passenger under Regulation (EC) 261/2004 (EU261) for delays of three hours or more, short-notice cancellations and denied boarding, on any airline. The airline can only refuse by proving extraordinary circumstances; the return direction has its own rules.
Great-circle distance
6,751 km
Guadeloupe Pôle Caraïbes Airport (PTP) → Paris Orly Airport (ORY)
Compensation band: Over 3,500 km, both airports in EU/EEA
Fixed compensation
€400
€400 per passenger
Applicable rules: EU Regulation 261/2004
Example
A passenger arriving 3+ hours late at Paris on a covered flight could claim €400 per passenger.
If the flight is cancelled less than 14 days before departure without a close alternative, the same €400 applies.
- Air Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
- Transavia Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
Departing from Guadeloupe Pôle Caraïbes Airport
Pointe-à-Pitre is in Guadeloupe, an EU outermost region, so a flight to mainland France is intra-EU: the compensation is capped at the intra-Community amount however long the flight is. Hurricane season from August to October is the real extraordinary-circumstances window.
Direction matters
- Pointe-à-Pitre → Paris
- EU Regulation 261/2004 · €400 · any airline
- Paris → Pointe-à-Pitre
- EU Regulation 261/2004 · €400 · any airline
What changes on the return leg
| Enforcement body | — | Direction Générale de l'Aviation Civile (DGAC) |
|---|---|---|
| Dispute-resolution scheme | no country-wide scheme | Médiation Tourisme et Voyage (MTV) |
| Time limit for a court claim | — | 5 years |
| Court | — | Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure |
Delay, cancellation or missed connection on this direction
- Delayed
- €400 per passenger is due when at least one door opens at Paris Orly Airport three hours or more after the scheduled arrival; the departure delay at Guadeloupe Pôle Caraïbes Airport does not count. From 4 hours of delay the airline owes meals and communication whatever the cause, and from 5 hours you may abandon the trip for a refund.
- Cancelled
- The same €400 per passenger is due when the airline told you less than 14 days before departure and did not re-route you within the legal windows (at most 2 hours early and under 4 hours late with 7–14 days’ notice; 1 hour and 2 hours under 7 days). A refund or re-routing, and care while you wait, are due in every case.
- Missed connection
- If Paris Orly Airport is not your final destination and both flights were on one booking, the delay is measured where the journey ends and the amount on the distance from Guadeloupe Pôle Caraïbes Airport to that final airport (Folkerts, C-11/11) — even when the onward flight is outside Europe. On separate tickets each flight stands alone, and a missed onward flight is not the first airline’s liability.
Direct answer
- Short answer
- Yes — a flight from Pointe-à-Pitre to Paris delayed 3+ hours, cancelled at short notice or overbooked can be worth €400 per passenger, on any airline.
- Amount
- €400€400 per passenger · 6,751 km
- Why
- The distance is 6,751 km (Over 3,500 km, both airports in EU/EEA) and the flight falls under EU Regulation 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Check compensation for this route
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 September 2026
What happens if my Pointe-à-Pitre → Paris flight is delayed or cancelled?
EU261 applies to every airline on this route: €400 per passenger for an arrival delay of 3 hours or more, a cancellation announced under 14 days ahead, or denied boarding, unless the airline proves an extraordinary circumstance. Refund, re-routing and care are due whatever the cause.
Does this apply to your flight?
Checking a Pointe-à-Pitre → Paris flight?
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Already known from this page
- Pointe-à-Pitre (PTP) → Paris (ORY)
What happened to your flight?
Which rules apply on this direction
Flights from Guadeloupe Pôle Caraïbes Airport (PTP) to Paris Orly Airport (ORY) depart Guadeloupe, so Regulation (EC) 261/2004 (EU261) applies to every airline that operates the route. The great-circle distance is 6,751 km (over 3,500 km but between two EU airports), which puts the fixed compensation at €400 per passenger for a delay of three hours or more at arrival, a cancellation announced less than 14 days ahead without a close replacement, or involuntary denied boarding.
Both airports are in the EU, so the intra-Community cap applies: the amount stays at €400 even though the distance exceeds 3,500 km.
Whatever the cause, care starts earlier than compensation on this long-distance flight: after 4 hours of delay at Guadeloupe Pôle Caraïbes Airport the airline owes meals and communication, and after 5 hours you may abandon the trip and demand a refund of the unused ticket.
Airlines on the route and whether they are covered
-
Air France (AF, EU/EEA licence): covered on this direction (EU261 applies to every airline departing Guadeloupe). Member of Médiation Tourisme et Voyage (MTV).
-
Transavia France (TO, EU/EEA licence): covered on this direction (EU261 applies to every airline departing Guadeloupe). Member of Médiation Tourisme et Voyage (MTV).
Departing from Guadeloupe Pôle Caraïbes Airport
Pointe-à-Pitre is in Guadeloupe, an EU outermost region, so a flight to mainland France is intra-EU: the compensation is capped at the intra-Community amount however long the flight is. Hurricane season from August to October is the real extraordinary-circumstances window.
Return direction
Escalation also moves to France: complaints go to Direction Générale de l’Aviation Civile (DGAC) (France); the dispute-resolution scheme is Médiation Tourisme et Voyage (MTV); the limitation period for a court claim is 5 years; a court claim is brought before the Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure.
About this route
Orly–Pointe-à-Pitre links mainland France with Guadeloupe, an EU outermost region. The flight is intra-EU despite the distance, so compensation is capped at €400, and downgrade reimbursement is 75 % rather than 50 % (the French overseas departments are carved out of the 50 % tier).
Frequently asked questions
Is a delayed or cancelled flight from Pointe-à-Pitre to Paris covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from Guadeloupe, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Pointe-à-Pitre to Paris flight?
€400 per passenger for a 6,751 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Pointe-à-Pitre to Paris flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. Air France, Transavia France: no ADR scheme on file for this country — complain to the enforcement body instead.
Do the same rules apply on the way back, from Paris to Pointe-à-Pitre?
Not entirely. On the return flight the regime is the same; the competent enforcement body is Direction Générale de l'Aviation Civile (DGAC); the court deadline follows the other country. Each direction is judged on its own departure.
Sources
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European CommissionInterpretative Guidelines on Regulation (EC) No 261/2004 (2016/C 214/04)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Last legally reviewed: 14 September 2026 · Content updated: 14 September 2026
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