Milan Malpensa flight compensation
Check my flightAbout two minutes · no flight number needed
Quick answer
Every flight departing Milan Malpensa is covered by Regulation 261/2004 on any airline; inbound flights from outside the EU are covered on EU airlines. Milan–London, Milan–Paris and Milan–Catania pay €250; Milan–New York pays €600; Milan–Dubai on Emirates is covered only on departure from Milan. ENAC enforces, the Giudice di Pace hears small claims, and Italian courts commonly apply a two-year limitation period.
Rules for flights departing Milan Malpensa Airport
Every flight departing from Milan Malpensa Airport is covered by EU Regulation 261/2004, regardless of the airline.
Flights into Milan Malpensa Airport from outside the EU/EEA are covered only when operated by an EU/EEA-licensed airline.
Location: MXP / LIMC · 45.6306, 8.7281 · Italy
Care and re-routing when leaving Milan
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Enforcement body
Example routes from Milan
- London (LHR) · 936 km€250
- Paris (CDG) · 598 km€250
- Catania (CTA) · 1,049 km€250
- New York (JFK) · 6,413 km€600
- Dubai (DXB) · 4,708 km€600
- Rome (FCO) · 511 km€250
- Amsterdam (AMS) · 797 km€250
- Barcelona (BCN) · 721 km€250
Can I claim compensation for a flight from Milan?
EU261 applies to every airline on this route: €250–€600 per passenger for an arrival delay of 3 hours or more, a cancellation announced under 14 days ahead, or denied boarding, unless the airline proves an extraordinary circumstance. Refund, re-routing and care are due whatever the cause.
Does this apply to your flight?
Flying from Milan?
A few short questions — no flight number needed yet. You get a preliminary result on the facts you give; the full check confirms it from the itinerary.
Already known from this page
- From Milan (MXP)
What happened to your flight?
Malpensa-specific issues
Malpensa is easyJet’s largest base outside the UK and the long-haul airport for Milan, with ITA, Emirates, Qatar Airways and the US carriers. Po Valley fog in autumn and winter is the classic defence: low visibility is extraordinary where it actually prevented your flight and the airline took all reasonable measures; a knock-on delay from an earlier fog-affected rotation is judged on the original cause.
Milan–Linate (LIN) is a separate airport with its own short-haul schedule; a booking that mixes the two is not a connection, and a “diversion” from Malpensa to Linate or Bergamo still counts as arrival in Milan for the delay calculation.
Airlines at Milan Malpensa
easyJet Europe, ITA Airways, Ryanair, Wizz Air, Neos, Lufthansa, Air France, KLM, British Airways, Emirates, Qatar Airways, Turkish Airlines, United, Delta, American (non-EU carriers: inbound flights not covered).
Escalation
- Claim from the airline in writing.
- ENAC — enforcement complaint for flights departing Italy.
- Giudice di Pace (small claims) at your residence or at Malpensa (Busto Arsizio), or the European Small Claims Procedure — within the two years Italian courts commonly apply.
Sources
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
- Council of the European Union (Decision 2001/539/EC) — Convention for the Unification of Certain Rules for International Carriage by AirMontreal Convention (1999), Article 35 — two-year limitation for actions for damages against the carrier
Last legally reviewed: 12 September 2026 · Content updated: 12 September 2026
Check a flight from Milan Malpensa.
Enter the flight; the check applies the regime for departures from Milan Malpensa and the distance to your destination.