London Stansted flight compensation
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All flights departing London Stansted are covered by UK261, whatever the airline: £220 for routes up to 1,500 km, £350 up to 3,500 km and £520 beyond. Inbound flights from the EU are covered on UK and EU airlines — which at Stansted means almost everyone, since Ryanair, easyJet and Jet2 dominate. Stansted–Dublin and Stansted–Milan pay £220; Stansted–Málaga and Stansted–Faro pay £350; Stansted–Tel Aviv just crosses 3,500 km and pays £520.
Regeln für Flüge ab London Stansted Airport
Jeder Flug ab London Stansted Airport fällt unter UK261, unabhängig von der Airline. Beträge in Pfund Sterling.
Flüge nach London Stansted Airport von außerhalb des Vereinigten Königreichs sind nur mit einer britischen oder EU-Airline abgedeckt.
Lage: STN / EGSS · 51.8850, 0.2350 · United Kingdom
Care and re-routing when leaving London
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Stansted is Ryanair's largest base, with several rotations per aircraft per day and no schedule slack, so a delay early in the morning is still being paid for at night. Ryanair typically cites ATC restrictions — ask which restriction, and whether other flights on the route operated normally that day.
Durchsetzungsbehörde
UK Civil Aviation Authority (CAA)
Approved ADR schemes: AviationADR (https://www.aviationadr.org.uk — Ryanair, easyJet, TUI Airways, Virgin Atlantic, Wizz Air and others) and CEDR (https://www.cedr-assist.com/consumer/aviation/ — British Airways, BA CityFlyer, Cathay Pacific, SAS). Airlines not in a scheme, including Jet2: CAA Passenger Advice and Complaints Team (PACT).
Beispielstrecken ab London
- Dublin (DUB) · 470 km220 £
- Milan (BGY) · 978 km220 £
- Málaga (AGP) · 1.732 km350 £
- Faro (FAO) · 1.774 km350 £
- Tel Aviv (TLV) · 3.564 km520 £
- Palma de Mallorca (PMI) · 1.385 km220 £
- Alicante (ALC) · 1.514 km350 £
- Kraków (KRK) · 1.379 km220 £
Kann ich für einen Flug ab London eine Entschädigung verlangen?
UK261 gilt für jede Airline auf dieser Strecke: 220 £–520 £ pro Passagier bei einer Ankunftsverspätung von 3 Stunden oder mehr, einer Annullierung mit weniger als 14 Tagen Vorlauf oder Nichtbeförderung, es sei denn, die Airline beweist außergewöhnliche Umstände. Erstattung, anderweitige Beförderung und Betreuung sind unabhängig von der Ursache geschuldet.
Gilt das für Ihren Flug?
Abflug ab London?
Ein paar kurze Fragen – noch keine Flugnummer nötig. Sie erhalten ein vorläufiges Ergebnis auf Basis Ihrer Angaben; die vollständige Prüfung bestätigt es anhand der Reiseroute.
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- Ab London (STN)
Was ist mit Ihrem Flug passiert?
Stansted-specific issues
Stansted is Ryanair’s largest base and a single-runway airport with a night-flight quota, so late-evening delays turn into cancellations when the aircraft cannot depart before the curfew. Ryanair’s high aircraft utilisation means a morning delay cascades through the day’s rotations; a “late inbound aircraft” is compensable unless the original cause was extraordinary — ask Ryanair for the root cause.
UK and French ATC restrictions are the most frequent defence on departure; they can be extraordinary but only for the specific flight. Ryanair, Jet2 and easyJet crew or technical issues are not.
Since Brexit, Stansted–EU flights are covered by UK261 on departure from Stansted and by EU261 on departure from the EU airport; Ryanair and easyJet Europe are EU carriers and Jet2 and easyJet UK are UK carriers, so the return leg is covered either way.
Airlines at Stansted
Ryanair (and Ryanair UK, Malta Air, Buzz under FR numbers), Jet2, easyJet, TUI Airways, Emirates, Pegasus (a Turkish carrier: inbound flights not covered).
Escalation
- Claim from the airline (Ryanair’s EU261/UK261 form; Jet2’s contact form; easyJet’s delays-and-cancellations page).
- ADR: Ryanair, easyJet and TUI Airways are members of AviationADR, which is free and whose decisions bind the airline; Jet2 belongs to no scheme, so its refusals go to the CAA’s PACT team. Refer after the airline’s final response or 8 weeks of silence.
- UK CAA — for airlines outside an ADR scheme.
- County Court small-claims track — within 6 years.
Quellen
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
- AviationADR (Consumer Dispute Resolution Ltd)AviationADR — CAA-approved ADR scheme: eligibility (final response or eight weeks without reply)
- UK Civil Aviation AuthorityAlternative dispute resolution (ADR) for aviation complaints
- UK Civil Aviation AuthorityDelays and cancellations — your rights
- CEDR (Centre for Effective Dispute Resolution)CEDR Aviation — CAA-approved ADR scheme
- UK Government — legislation.gov.ukRegulation (EC) No 261/2004 as retained in UK law (assimilated law)
Letzte rechtliche Prüfung: 12. September 2026 · Inhalt aktualisiert: 12. September 2026
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