Lisbon Airport flight compensation
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Every flight departing Lisbon Airport is covered by Regulation 261/2004 on any airline; inbound flights from Brazil, the US and Africa are covered on EU airlines such as TAP. Lisbon–Madrid, Lisbon–Paris and Lisbon–Las Palmas pay €250 (the Canary Islands are an intra-EU route under 1,500 km); Lisbon–London pays €400; Lisbon–New York and Lisbon–São Paulo pay €600. ANAC is the enforcement body.
Regeln für Flüge ab Lisbon Humberto Delgado Airport
Jeder Flug ab Lisbon Humberto Delgado Airport fällt unter die EU-Verordnung 261/2004, unabhängig von der Airline.
Flüge nach Lisbon Humberto Delgado Airport von außerhalb der EU/des EWR sind nur mit einer EU/EWR-lizenzierten Airline abgedeckt.
Lage: LIS / LPPT · 38.7813, -9.1359 · Portugal
Care and re-routing when leaving Lisbon
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Lisbon is TAP's hub and a constrained single-runway airport, with strong afternoon northerly winds in summer. TAP crew industrial action is internal to the airline and is not extraordinary.
Durchsetzungsbehörde
Beispielstrecken ab Lisbon
- Madrid (MAD) · 513 km250 €
- Paris (CDG) · 1.470 km250 €
- Gran Canaria (LPA) · 1.338 km250 €
- London (LHR) · 1.564 km400 €
- New York (JFK) · 5.404 km600 €
- São Paulo (GRU) · 7.935 km600 €
- Porto (OPO) · 277 km250 €
- Amsterdam (AMS) · 1.846 km400 €
Kann ich für einen Flug ab Lisbon eine Entschädigung verlangen?
EU261 gilt für jede Airline auf dieser Strecke: 250 €–600 € pro Passagier bei einer Ankunftsverspätung von 3 Stunden oder mehr, einer Annullierung mit weniger als 14 Tagen Vorlauf oder Nichtbeförderung, es sei denn, die Airline beweist außergewöhnliche Umstände. Erstattung, anderweitige Beförderung und Betreuung sind unabhängig von der Ursache geschuldet.
Gilt das für Ihren Flug?
Abflug ab Lisbon?
Ein paar kurze Fragen – noch keine Flugnummer nötig. Sie erhalten ein vorläufiges Ergebnis auf Basis Ihrer Angaben; die vollständige Prüfung bestätigt es anhand der Reiseroute.
Von dieser Seite bereits bekannt
- Ab Lisbon (LIS)
Was ist mit Ihrem Flug passiert?
Lisbon-specific issues
Lisbon Airport operates close to its capacity, and Portuguese ATC staffing restrictions in summer are the most frequent defence on departure. ATC restrictions can be extraordinary, but only for the specific flight and only if the airline shows what it did about them; slot delays caused by the airline’s own late rotation are not.
TAP’s long-haul network connects through Lisbon on single bookings, so the delay is measured at the final destination: a late European sector that costs you the São Paulo connection is a €600 case (Folkerts). Ryanair and easyJet fly point-to-point; only the arrival delay of your own flight counts.
Airlines at Lisbon
TAP Air Portugal (and TAP Express / Portugália), Ryanair, easyJet Europe, Vueling, Iberia, Air France, KLM, Lufthansa, British Airways, SWISS, Azores Airlines, United, Delta, American (US carriers: inbound not covered), LATAM and Azul (Brazilian carriers: inbound not covered).
Escalation
- Claim from the airline in writing (TAP customer support; Ryanair’s EU261 form).
- ANAC (Autoridade Nacional da Aviação Civil) — Portugal’s enforcement body for flights departing Portugal.
- Julgados de paz (small claims) or the European Small Claims Procedure for cross-border claims up to €5,000.
Quellen
- Court of Justice of the European UnionCase C-11/11 Air France v Folkerts — compensation for connecting flights depends on the delay at the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- Court of Justice of the European UnionJoined Cases C-156/22 to C-158/22 TAP Portugal — unexpected absence of crew is not an extraordinary circumstance
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Letzte rechtliche Prüfung: 12. September 2026 · Inhalt aktualisiert: 12. September 2026
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