Amsterdam Schiphol flight compensation
Diese Seite ist derzeit nur auf Englisch verfügbar.
Check my flightAbout two minutes · no flight number needed
Kurze Antwort
Every departure from Amsterdam Schiphol is covered by Regulation 261/2004; inbound flights from outside the EU are covered on EU airlines such as KLM. Schiphol's runway and staffing capacity limits are the most common defence; when the airport itself imposes a restriction the cause may be extraordinary, but KLM's own crew or fleet issues are not. The Dutch limitation period is only 2 years.
Regeln für Flüge ab Amsterdam Airport Schiphol
Jeder Flug ab Amsterdam Airport Schiphol fällt unter die EU-Verordnung 261/2004, unabhängig von der Airline.
Flüge nach Amsterdam Airport Schiphol von außerhalb der EU/des EWR sind nur mit einer EU/EWR-lizenzierten Airline abgedeckt.
Lage: AMS / EHAM · 52.3086, 4.7639 · Netherlands
Care and re-routing when leaving Amsterdam
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Schiphol operates under a capped number of annual aircraft movements and uses runways in combinations dictated by wind and noise rules, so the airport itself — not the airline — imposes many of the restrictions KLM cites. A restriction imposed by the airport or by air-traffic control can be extraordinary; KLM ground handling, crew and fleet shortages are not.
Durchsetzungsbehörde
Human Environment and Transport Inspectorate (ILT)
No aviation ADR scheme for standalone flights (the Geschillencommissie Luchtvaart no longer exists; Reizen excludes standalone flights). After the airline: the ILT complaint form (flights under one year old) and the kantonrechter.
Beispielstrecken ab Amsterdam
- New York (JFK) · 5.848 km600 €
- London (LHR) · 370 km250 €
- Paris (CDG) · 399 km250 €
- Dubai (DXB) · 5.169 km600 €
- Athens (ATH) · 2.182 km400 €
- Singapore (SIN) · 10.514 km600 €
- Barcelona (BCN) · 1.241 km250 €
- Dublin (DUB) · 750 km250 €
Kann ich für einen Flug ab Amsterdam eine Entschädigung verlangen?
EU261 gilt für jede Airline auf dieser Strecke: 250 €–600 € pro Passagier bei einer Ankunftsverspätung von 3 Stunden oder mehr, einer Annullierung mit weniger als 14 Tagen Vorlauf oder Nichtbeförderung, es sei denn, die Airline beweist außergewöhnliche Umstände. Erstattung, anderweitige Beförderung und Betreuung sind unabhängig von der Ursache geschuldet.
Gilt das für Ihren Flug?
Abflug ab Amsterdam?
Ein paar kurze Fragen – noch keine Flugnummer nötig. Sie erhalten ein vorläufiges Ergebnis auf Basis Ihrer Angaben; die vollständige Prüfung bestätigt es anhand der Reiseroute.
Von dieser Seite bereits bekannt
- Ab Amsterdam (AMS)
Was ist mit Ihrem Flug passiert?
Schiphol-specific issues
Schiphol has imposed passenger caps and slot reductions in recent years because of security-staff shortages, and its runway use is restricted in strong winds. Airlines treat both as extraordinary; the test is whether the restriction was external to the airline and actually affected your flight. KLM’s own ground-handling and crew shortages are not extraordinary.
KLM’s hub operation means many claims involve connections: a delayed European feeder that causes a missed intercontinental flight on the same booking is compensated on the distance to the final destination (for example Dublin–Amsterdam–Singapore: €600, or €300 if the arrival delay is between 3 and 4 hours).
Airlines at Schiphol
KLM and KLM Cityhopper, Transavia, easyJet Europe, Delta (US carrier — inbound flights not covered), Air France, British Airways, Vueling, TUI fly Netherlands.
Escalation for Schiphol flights
- Claim from the airline in writing.
- ILT (Human Environment and Transport Inspectorate) — enforcement complaints for flights less than one year old; it can act against airlines but does not award compensation. There is no Dutch aviation dispute-resolution scheme for standalone flights: the former Geschillencommissie Luchtvaart no longer exists.
- Kantonrechter small-claims court — within 2 years of the flight.
Quellen
- Court of Justice of the European UnionCase C-11/11 Air France v Folkerts — compensation for connecting flights depends on the delay at the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Letzte rechtliche Prüfung: 12. September 2026 · Inhalt aktualisiert: 12. September 2026
Einen Flug ab Amsterdam Airport Schiphol prüfen.
Geben Sie den Flug ein; die Prüfung wendet die Regelung für Abflüge ab Amsterdam Airport Schiphol und die Entfernung zu Ihrem Ziel an.