Copenhagen Airport flight compensation
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Kurze Antwort
Every flight departing Copenhagen Airport is covered by Regulation 261/2004 on any airline; inbound flights from outside the EU are covered on EU/EEA airlines such as SAS and Norwegian. Copenhagen–London, Copenhagen–Stockholm and Copenhagen–Amsterdam pay €250; Copenhagen–Málaga pays €400; Copenhagen–New York and Copenhagen–Bangkok pay €600. Trafikstyrelsen is the Danish enforcement body.
Regeln für Flüge ab Copenhagen Airport
Jeder Flug ab Copenhagen Airport fällt unter die EU-Verordnung 261/2004, unabhängig von der Airline.
Flüge nach Copenhagen Airport von außerhalb der EU/des EWR sind nur mit einer EU/EWR-lizenzierten Airline abgedeckt.
Lage: CPH / EKCH · 55.6179, 12.6560 · Denmark
Care and re-routing when leaving Copenhagen
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Copenhagen is the main SAS hub and a busy winter-weather airport. The Danish Civil Aviation and Railway Authority handles complaints for departures, and Scandinavian carriers usually answer in writing with a named cause you can test.
Durchsetzungsbehörde
Danish Civil Aviation and Railway Authority (Trafikstyrelsen)
Beispielstrecken ab Copenhagen
- London (LHR) · 979 km250 €
- Stockholm (ARN) · 547 km250 €
- Amsterdam (AMS) · 633 km250 €
- Málaga (AGP) · 2.472 km400 €
- New York (JFK) · 6.189 km600 €
- Bangkok (BKK) · 8.637 km600 €
- Oslo (OSL) · 517 km250 €
- Paris (CDG) · 1.004 km250 €
Kann ich für einen Flug ab Copenhagen eine Entschädigung verlangen?
EU261 gilt für jede Airline auf dieser Strecke: 250 €–600 € pro Passagier bei einer Ankunftsverspätung von 3 Stunden oder mehr, einer Annullierung mit weniger als 14 Tagen Vorlauf oder Nichtbeförderung, es sei denn, die Airline beweist außergewöhnliche Umstände. Erstattung, anderweitige Beförderung und Betreuung sind unabhängig von der Ursache geschuldet.
Gilt das für Ihren Flug?
Abflug ab Copenhagen?
Ein paar kurze Fragen – noch keine Flugnummer nötig. Sie erhalten ein vorläufiges Ergebnis auf Basis Ihrer Angaben; die vollständige Prüfung bestätigt es anhand der Reiseroute.
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- Ab Copenhagen (CPH)
Was ist mit Ihrem Flug passiert?
Copenhagen-specific issues
Copenhagen is SAS’s main hub, so many itineraries connect on a single booking and the delay is measured at the final destination. Winter snow and de-icing are the standard defence; weather is extraordinary only where it prevented your flight and the airline took all reasonable measures. SAS’s own pilot and cabin-crew strikes are not extraordinary — the Court of Justice decided exactly that in Airhelp v SAS (C-28/20), a case about a flight from this network.
Norwegian and Ryanair fly point-to-point from Copenhagen; only the arrival delay of your own flight counts, and rotation delays are compensable unless the root cause was extraordinary.
Airlines at Copenhagen
SAS (and SAS Connect, SAS Link), Norwegian, Ryanair, easyJet Europe, Lufthansa, KLM, Air France, British Airways, Finnair, Icelandair (an EEA carrier), Emirates, Qatar Airways, United, Delta (US carriers: inbound not covered).
Escalation
- Claim from the airline in writing (SAS customer service form).
- Trafikstyrelsen (Danish Civil Aviation and Railway Authority) — enforcement complaints for flights departing Denmark.
- Danish courts (small-claims procedure) or the European Small Claims Procedure from another EU country.
Quellen
- Court of Justice of the European UnionCase C-28/20 Airhelp v Scandinavian Airlines — a strike organised by the airline's own staff is not an extraordinary circumstance
- Court of Justice of the European UnionCase C-11/11 Air France v Folkerts — compensation for connecting flights depends on the delay at the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Letzte rechtliche Prüfung: 12. September 2026 · Inhalt aktualisiert: 12. September 2026
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