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London Stansted flight compensation

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All flights departing London Stansted are covered by UK261, whatever the airline: £220 for routes up to 1,500 km, £350 up to 3,500 km and £520 beyond. Inbound flights from the EU are covered on UK and EU airlines — which at Stansted means almost everyone, since Ryanair, easyJet and Jet2 dominate. Stansted–Dublin and Stansted–Milan pay £220; Stansted–Málaga and Stansted–Faro pay £350; Stansted–Tel Aviv just crosses 3,500 km and pays £520.

Regole per i voli in partenza da London Stansted Airport

Ogni volo in partenza da London Stansted Airport è coperto dal UK261, indipendentemente dalla compagnia. Importi in sterline.

I voli verso London Stansted Airport dall'esterno del Regno Unito sono coperti solo se operati da una compagnia britannica o UE.

Posizione: STN / EGSS · 51.8850, 0.2350 · United Kingdom

Care and re-routing when leaving London

Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.

Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.

Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.

Stansted is Ryanair's largest base, with several rotations per aircraft per day and no schedule slack, so a delay early in the morning is still being paid for at night. Ryanair typically cites ATC restrictions — ask which restriction, and whether other flights on the route operated normally that day.

Organismo competente

UK Civil Aviation Authority (CAA)

Approved ADR schemes: AviationADR (https://www.aviationadr.org.uk — Ryanair, easyJet, TUI Airways, Virgin Atlantic, Wizz Air and others) and CEDR (https://www.cedr-assist.com/consumer/aviation/ — British Airways, BA CityFlyer, Cathay Pacific, SAS). Airlines not in a scheme, including Jet2: CAA Passenger Advice and Complaints Team (PACT).

Rotte di esempio da London

  • Dublin (DUB) · 470 km220 £
  • Milan (BGY) · 978 km220 £
  • Málaga (AGP) · 1732 km350 £
  • Faro (FAO) · 1774 km350 £
  • Tel Aviv (TLV) · 3564 km520 £
  • Palma de Mallorca (PMI) · 1385 km220 £
  • Alicante (ALC) · 1514 km350 £
  • Kraków (KRK) · 1379 km220 £

Posso chiedere una compensazione per un volo da London?

UK261 si applica a tutte le compagnie su questa rotta: 220 £–520 £ a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.

Si applica al suo volo?

Partenza da London?

Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.

Già noto da questa pagina

  • Da London (STN)

Cosa è successo al suo volo?

Stansted-specific issues

Stansted is Ryanair’s largest base and a single-runway airport with a night-flight quota, so late-evening delays turn into cancellations when the aircraft cannot depart before the curfew. Ryanair’s high aircraft utilisation means a morning delay cascades through the day’s rotations; a “late inbound aircraft” is compensable unless the original cause was extraordinary — ask Ryanair for the root cause.

UK and French ATC restrictions are the most frequent defence on departure; they can be extraordinary but only for the specific flight. Ryanair, Jet2 and easyJet crew or technical issues are not.

Since Brexit, Stansted–EU flights are covered by UK261 on departure from Stansted and by EU261 on departure from the EU airport; Ryanair and easyJet Europe are EU carriers and Jet2 and easyJet UK are UK carriers, so the return leg is covered either way.

Airlines at Stansted

Ryanair (and Ryanair UK, Malta Air, Buzz under FR numbers), Jet2, easyJet, TUI Airways, Emirates, Pegasus (a Turkish carrier: inbound flights not covered).

Escalation

  1. Claim from the airline (Ryanair’s EU261/UK261 form; Jet2’s contact form; easyJet’s delays-and-cancellations page).
  2. ADR: Ryanair, easyJet and TUI Airways are members of AviationADR, which is free and whose decisions bind the airline; Jet2 belongs to no scheme, so its refusals go to the CAA’s PACT team. Refer after the airline’s final response or 8 weeks of silence.
  3. UK CAA — for airlines outside an ADR scheme.
  4. County Court small-claims track — within 6 years.

Fonti

  1. European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
  2. AviationADR (Consumer Dispute Resolution Ltd)AviationADR — CAA-approved ADR scheme: eligibility (final response or eight weeks without reply)
  3. UK Civil Aviation AuthorityAlternative dispute resolution (ADR) for aviation complaints
  4. UK Civil Aviation AuthorityDelays and cancellations — your rights
  5. CEDR (Centre for Effective Dispute Resolution)CEDR Aviation — CAA-approved ADR scheme
  6. UK Government — legislation.gov.ukRegulation (EC) No 261/2004 as retained in UK law (assimilated law)

Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026

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