Flight compensation services compared
Horvera vs Flightright
This page is not a ranking. Flightright and Horvera are different products: one takes your claim over and is paid from the result, the other tells you your rights and prepares your claim for a fixed price. Below is what each actually does, what each costs on a typical case, and which passenger each suits.
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What Flightright does
Flightright enforces the claim against the airline and, where the airline refuses, instructs its contract lawyers to sue, covering court costs if the case is lost. Its success fee is 20–30% plus VAT of the compensation (its own examples use 27%); if lawyers are involved, a 14% surcharge is added, again only on success.
In their words“Our success fee is usually 20 to 30% [plus 14% solicitor's surcharge, if applicable] plus VAT of your total compensation amount.”
Last verified 15 settembre 2026 · Source: www.flightright.com/costs
What Horvera does
Horvera checks your flight against the EU, UK and Swiss rules for free and explains the result with its sources. The free path already gives you the legal basis, the amount, the airline's official claim channel and the body to escalate to. The claim letter is free too. The Claim Pack, €19.90, manages the claim after you send it: a saved case with a submission-ready PDF package and evidence checklist, sent-date tracking, follow-up reminders you opt into, an analysis of the airline's reply and the escalation route for your country. You send the claim; Horvera never contacts the airline and takes nothing from the compensation.
100% of the airline's payment
The fee models, side by side
| Service | Fee model | Standard fee | With legal action | Who submits the claim | Handles the airline | Goes to court | You keep |
|---|---|---|---|---|---|---|---|
| FlightrightLast verified 15 settembre 2026 | Percentage of compensation | 30%VAT added on top | 44% | The company | Yes | Yes | the payout minus the fee |
| HorveraLast verified 15 settembre 2026 | Fixed price — 19,90 € | 19,90 € | — | You | No | No | 100% of the airline's payment |
Shown before VAT; the provider adds VAT at the rate applicable to you.
A worked example
One passenger, a flight covered by EU261, compensation due at each of the three bands. The fee is applied as the provider states it; "plus VAT" fees are shown before VAT.
| Compensation | Flightright · Standard case | Flightright · If it goes to court | Horvera |
|---|---|---|---|
| 250 € per passenger | 175 €Fee 75 € | 140 €Fee 110 € | 250 €Fee 19,90 € |
| 400 € per passenger | 280 €Fee 120 € | 224 €Fee 176 € | 400 €Fee 19,90 € |
| 600 € per passenger | 420 €Fee 180 € | 336 €Fee 264 € | 600 €Fee 19,90 € |
Who each model suits
- Flightright
- Passengers whose airline has already refused and who want lawyers to take the case to court without upfront cost.
- Horvera
- Passengers who want certainty about their rights and are willing to send the claim themselves.
If you want the case taken off your hands entirely, including the risk of court, Flightright is built for that and its fee reflects it. If you want certainty about your rights and are willing to send the claim yourself, Horvera costs €19.90 whatever the outcome and the airline pays you in full.