Geneva to London flight compensation
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Geneva to London Heathrow is a short-haul route of roughly 750 km: compensation is €250 per passenger. Because the flight departs Switzerland, Regulation 261/2004 applies through the EU–Swiss agreement on every airline. Cancellation and denied-boarding compensation apply exactly as in the EU; delay compensation is paid in practice but ultimately depends on the Swiss courts.
Distanza ortodromica
754 km
Geneva Airport (GVA) → London Heathrow Airport (LHR)
Fascia di risarcimento: Fino a 1.500 km
Risarcimento forfettario
250 €
250 € a passeggero
Regole applicabili: Diritti dei passeggeri in Svizzera (Reg. 261/2004 tramite accordo UE–CH)
Esempio
Un passeggero che arriva con 3+ ore di ritardo a London su un volo coperto potrebbe richiedere 250 € a passeggero.
Se il volo è cancellato meno di 14 giorni prima della partenza senza un'alternativa ravvicinata, si applica lo stesso importo di 250 €.
- SWISScovered on this direction· Swiss licence
- British Airwayscovered on this direction· UK licence· CEDR Aviation
- easyJetcovered on this direction· UK licence· AviationADR
- easyJet Switzerlandcovered on this direction· Swiss licence
In partenza da Geneva Airport
Geneva sits against the French border and its approaches use French airspace, so French ATC action affects it directly. Cancellation and denied-boarding rights on departure are certain; long-delay compensation is applied in practice but ultimately depends on how a Swiss court reads the EU case law.
Direction matters
- Geneva → London
- Diritti dei passeggeri in Svizzera (Reg. 261/2004 tramite accordo UE–CH) · 250 € · any airline
- London → Geneva
- UK261 (diritti dei passeggeri nel Regno Unito) · 220 £ · any airline
Cosa cambia sul volo di ritorno
| Regole applicabili | Diritti dei passeggeri in Svizzera (Reg. 261/2004 tramite accordo UE–CH) | UK261 (diritti dei passeggeri nel Regno Unito) |
|---|---|---|
| Compensazione fissa | 250 € | 220 £ |
| Organismo di controllo | Swiss Federal Office of Civil Aviation (FOCA / BAZL) | UK Civil Aviation Authority (CAA) |
| Organismo di risoluzione delle controversie | nessun organismo nazionale | AviationADR |
| Termine per agire in giudizio | 2 years | 6 years |
| Tribunale | Civil court (simplified procedure) after the conciliation authority | County court — Money Claim Online (small claims track) |
The two directions are governed by different rules: the departure country decides which regime applies, and a flight from outside Europe is only covered when the operating airline is licensed in the EU/EEA, the UK or Switzerland.
Ritardo, cancellazione o coincidenza persa in questa direzione
- In ritardo
- 250 € per passeggero sono dovuti quando almeno una porta si apre a London Heathrow Airport tre ore o più dopo l’arrivo previsto; il ritardo alla partenza da Geneva Airport non conta. Da 2 ore di ritardo la compagnia deve pasti e comunicazioni qualunque sia la causa, e da 5 ore puoi rinunciare al viaggio e chiedere il rimborso.
- Cancellato
- Gli stessi 250 € per passeggero sono dovuti quando la compagnia ti ha informato meno di 14 giorni prima della partenza senza riproteggerti entro le finestre di legge (al massimo 2 ore prima e meno di 4 ore dopo con 7–14 giorni di preavviso; 1 ora e 2 ore sotto i 7 giorni). Rimborso o riprotezione, e assistenza durante l’attesa, sono dovuti in ogni caso.
- Coincidenza persa
- Se London Heathrow Airport non è la tua destinazione finale ed entrambi i voli erano su una sola prenotazione, il ritardo si misura dove finisce il viaggio e l’importo sulla distanza da Geneva Airport a quell’aeroporto finale (Folkerts, C-11/11), anche se il volo successivo è fuori dall’Europa. Con biglietti separati ogni volo è valutato da solo, e una coincidenza persa non è responsabilità della prima compagnia.
Escalation for this direction
Enforcement body: Swiss Federal Office of Civil Aviation (FOCA / BAZL) (Switzerland)
Court claims: 2 years (Art. 14 of the Air Transport Ordinance (LTrV, SR 748.411), applied to Art. 7 compensation by the Basel-Stadt Appeals Court (BEZ.2016.3, 29 June 2016)). Le cause si propongono davanti al Civil court (simplified procedure) after the conciliation authority.
Direct answer
- Short answer
- Yes — a flight from Geneva to London delayed 3+ hours, cancelled at short notice or overbooked can be worth 250 € per passenger, on any airline.
- Amount
- 250 €250 € a passeggero · 754 km
- Why
- The distance is 754 km (Fino a 1.500 km) and the flight falls under Diritti dei passeggeri in Svizzera (Reg. 261/2004 tramite accordo UE–CH); the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Verificare la compensazione per questa rotta
- Official source
- Agreement between the European Community and the Swiss Confederation on Air Transport (signed 21 June 1999) — European Community / Swiss ConfederationLast checked against the source on 12 settembre 2026
Cosa succede se il mio volo Geneva → London è in ritardo o cancellato?
le regole svizzere (Reg. 261/2004) si applica a tutte le compagnie su questa rotta: 250 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Sta verificando un volo Geneva → London?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Geneva (GVA) → London (LHR)
Cosa è successo al suo volo?
The route
Geneva–London is one of Switzerland’s busiest links, served by SWISS and British Airways to Heathrow and by easyJet to Gatwick and Luton. The ski-season peaks bring the worst delays: snow and fog in Geneva, and Heathrow’s capacity restrictions in winter weather.
Which rules apply
Departing Geneva, the Swiss application of Regulation 261/2004 covers the flight whatever the airline. For the return (London → Geneva) UK261 applies (£220) on every airline. Because British Airways is a UK carrier, its Geneva–London flights are also covered by UK261’s inbound rule — the passenger can rely on either, but is compensated once.
Typical causes and defences
- Winter weather at Geneva: extraordinary where it genuinely prevented operations.
- French ATC restrictions (Geneva’s departures use French airspace): usually extraordinary if proven for your flight.
- Heathrow slot delays and crew issues: knock-on delays are compensable unless the root cause was extraordinary.
Escalation
Swiss departures: airline → FOCA complaint → Swiss civil court within 2 years. For BA flights, the CEDR ADR scheme is also available under UK261.
Domande frequenti
Is a delayed or cancelled flight from Geneva to London covered by Regulation 261/2004 as applied in Switzerland?
Yes, on any airline: the flight departs from Switzerland, so Regulation 261/2004 as applied in Switzerland applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Geneva to London flight?
250 € per passenger for a 754 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Geneva to London flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: easyJet, easyJet Switzerland → AviationADR — free for passengers. SWISS, British Airways: no ADR scheme on file for this country — complain to the enforcement body instead. The enforcement body is Swiss Federal Office of Civil Aviation (FOCA / BAZL). Court claims must be brought within the limitation period of Switzerland: 2 years.
Do the same rules apply on the way back, from London to Geneva?
Not entirely. On the return flight the regime changes to UK261; the competent enforcement body is UK Civil Aviation Authority (CAA); the court deadline follows the other country. Each direction is judged on its own departure.
Fonti
- European Community / Swiss ConfederationAgreement between the European Community and the Swiss Confederation on Air Transport (signed 21 June 1999)
- Swiss Federal Office of Civil Aviation (FOCA / BAZL)Air passenger rights — scope, how to refer a case to FOCA, questions and answers
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
- UK Government — legislation.gov.ukRegulation (EC) No 261/2004 as retained in UK law (assimilated law)
Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026
Verifica la compensazione per questa rotta.
Inserisci data e compagnia; la verifica applica la distanza Geneva → London e il regime che governa questa direzione.