Paris to London flight compensation
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Risposta rapida
Paris to London is about 348 km, so compensation is €250 per passenger under Regulation (EC) 261/2004 (EU261) for delays of three hours or more, short-notice cancellations and denied boarding, on any airline. The airline can only refuse by proving extraordinary circumstances; the return direction has its own rules.
Distanza ortodromica
348 km
Paris Charles de Gaulle Airport (CDG) → London Heathrow Airport (LHR)
Fascia di risarcimento: Fino a 1.500 km
Risarcimento forfettario
250 €
250 € a passeggero
Regole applicabili: Regolamento (CE) 261/2004
UK261: 220 £
Esempio
Un passeggero che arriva con 3+ ore di ritardo a London su un volo coperto potrebbe richiedere 250 € a passeggero.
Se il volo è cancellato meno di 14 giorni prima della partenza senza un'alternativa ravvicinata, si applica lo stesso importo di 250 €.
- British Airwayscovered on this direction· UK licence· CEDR Aviation
- Air Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
In partenza da Paris Charles de Gaulle Airport
Charles de Gaulle is exposed to French air-traffic-control industrial action, which on strike days is applied as a mandatory flight-reduction plan imposed on the airlines. That is a genuine extraordinary circumstance, but only for the flights actually caught by the plan.
CDG is Air France's hub and most long-haul passengers connect there on one booking, so a late feeder that loses the connection is assessed at the final destination over the full distance.
Direction matters
- Paris → London
- Regolamento (CE) 261/2004 · 250 € · any airline
- London → Paris
- UK261 (diritti dei passeggeri nel Regno Unito) · 220 £ · any airline
Cosa cambia sul volo di ritorno
| Regole applicabili | Regolamento (CE) 261/2004 | UK261 (diritti dei passeggeri nel Regno Unito) |
|---|---|---|
| Compensazione fissa | 250 € | 220 £ |
| Organismo di controllo | Direction Générale de l'Aviation Civile (DGAC) | UK Civil Aviation Authority (CAA) |
| Organismo di risoluzione delle controversie | Médiation Tourisme et Voyage (MTV) | AviationADR |
| Termine per agire in giudizio | 5 years | 6 years |
| Tribunale | Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure | County court — Money Claim Online (small claims track) |
The two directions are governed by different rules: the departure country decides which regime applies, and a flight from outside Europe is only covered when the operating airline is licensed in the EU/EEA, the UK or Switzerland.
Ritardo, cancellazione o coincidenza persa in questa direzione
- In ritardo
- 250 € per passeggero sono dovuti quando almeno una porta si apre a London Heathrow Airport tre ore o più dopo l’arrivo previsto; il ritardo alla partenza da Paris Charles de Gaulle Airport non conta. Da 2 ore di ritardo la compagnia deve pasti e comunicazioni qualunque sia la causa, e da 5 ore puoi rinunciare al viaggio e chiedere il rimborso.
- Cancellato
- Gli stessi 250 € per passeggero sono dovuti quando la compagnia ti ha informato meno di 14 giorni prima della partenza senza riproteggerti entro le finestre di legge (al massimo 2 ore prima e meno di 4 ore dopo con 7–14 giorni di preavviso; 1 ora e 2 ore sotto i 7 giorni). Rimborso o riprotezione, e assistenza durante l’attesa, sono dovuti in ogni caso.
- Coincidenza persa
- Se London Heathrow Airport non è la tua destinazione finale ed entrambi i voli erano su una sola prenotazione, il ritardo si misura dove finisce il viaggio e l’importo sulla distanza da Paris Charles de Gaulle Airport a quell’aeroporto finale (Folkerts, C-11/11), anche se il volo successivo è fuori dall’Europa. Con biglietti separati ogni volo è valutato da solo, e una coincidenza persa non è responsabilità della prima compagnia.
Escalation for this direction
Enforcement body: Direction Générale de l'Aviation Civile (DGAC) (France)
Organismo di risoluzione delle controversie: Médiation Tourisme et Voyage (MTV) · non-binding
Court claims: 5 years (Article 2224 Code civil (five-year general limitation)). Le cause si propongono davanti al Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure.
Direct answer
- Short answer
- Yes — a flight from Paris to London delayed 3+ hours, cancelled at short notice or overbooked can be worth 250 € per passenger, on any airline.
- Amount
- 250 €250 € a passeggero · 348 km
- Why
- The distance is 348 km (Fino a 1.500 km) and the flight falls under Regolamento (CE) 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Verificare la compensazione per questa rotta
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 settembre 2026
Cosa succede se il mio volo Paris → London è in ritardo o cancellato?
EU261 si applica a tutte le compagnie su questa rotta: 250 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Sta verificando un volo Paris → London?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Paris (CDG) → London (LHR)
Cosa è successo al suo volo?
Which rules apply on this direction
Flights from Paris Charles de Gaulle Airport (CDG) to London Heathrow Airport (LHR) depart France, so Regulation (EC) 261/2004 (EU261) applies to every airline that operates the route. The great-circle distance is 348 km (up to 1,500 km), which puts the fixed compensation at €250 per passenger for a delay of three hours or more at arrival, a cancellation announced less than 14 days ahead without a close replacement, or involuntary denied boarding.
Whatever the cause, care starts earlier than compensation on this short-distance flight: after 2 hours of delay at Paris Charles de Gaulle Airport the airline owes meals and communication, and after 5 hours you may abandon the trip and demand a refund of the unused ticket.
Airlines on the route and whether they are covered
-
British Airways (BA, UK licence): covered on this direction (EU261 applies to every airline departing France). Member of CEDR Aviation.
-
Air France (AF, EU/EEA licence): covered on this direction (EU261 applies to every airline departing France). Member of Médiation Tourisme et Voyage (MTV).
Departing from Paris Charles de Gaulle Airport
Charles de Gaulle is exposed to French air-traffic-control industrial action, which on strike days is applied as a mandatory flight-reduction plan imposed on the airlines. That is a genuine extraordinary circumstance, but only for the flights actually caught by the plan.
CDG is Air France’s hub and most long-haul passengers connect there on one booking, so a late feeder that loses the connection is assessed at the final destination over the full distance.
Airport guides: Paris Charles de Gaulle Airport · London Heathrow Airport — the causes airlines cite at each end, the enforcement body, and the other routes with their own page.
Return direction
The return, London → Paris, departs the United Kingdom, so it falls under UK261 (retained Regulation 261/2004) on every airline instead of Regulation (EC) 261/2004 (EU261): £220 per passenger.
The two directions are paid in different currencies: euros on this leg, pounds on the return.
Escalation also moves to the United Kingdom: complaints go to UK Civil Aviation Authority (CAA) (United Kingdom) rather than Direction Générale de l’Aviation Civile (DGAC); the dispute-resolution scheme is AviationADR; the limitation period for a court claim is 6 years instead of 5 years; a court claim is brought before the County court — Money Claim Online (small claims track).
Where to escalate
Claim from the airline first. If it refuses or does not answer, the competent enforcement body for this direction is Direction Générale de l’Aviation Civile (DGAC) (France). Approved mediator for most French airlines: Médiation Tourisme et Voyage (MTV), https://www.mtv.travel
France also has an approved dispute-resolution scheme, Médiation Tourisme et Voyage (MTV), whose decisions are not binding. Free. Refer the dispute after a written complaint to the airline was refused or left unanswered for two months, and within one year of that complaint.
Court claims in France are subject to a limitation period of 5 years (Article 2224 Code civil (five-year general limitation)).
A court claim goes to the Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure. Claims under €5,000 without a lawyer; cross-border claims may use the European Small Claims Procedure.
About this route
Heathrow–Charles de Gaulle carries heavy business traffic on British Airways and Air France. French ATC strikes are the most common defence on the Paris side; on the London side, Heathrow capacity restrictions in winter weather. Both must be proven for the specific flight.
Domande frequenti
Is a delayed or cancelled flight from Paris to London covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from France, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Paris to London flight?
250 € per passenger for a 348 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Paris to London flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: Air France → Médiation Tourisme et Voyage (MTV) — free for passengers. British Airways: no ADR scheme on file for this country — complain to the enforcement body instead. The enforcement body is Direction Générale de l'Aviation Civile (DGAC). Court claims must be brought within the limitation period of France: 5 years.
Do the same rules apply on the way back, from London to Paris?
Not entirely. On the return flight the regime changes to UK261; the competent enforcement body is UK Civil Aviation Authority (CAA); the court deadline follows the other country. Each direction is judged on its own departure.
Fonti
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European CommissionInterpretative Guidelines on Regulation (EC) No 261/2004 (2016/C 214/04)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Ultima revisione legale: 14 settembre 2026 · Contenuto aggiornato: 14 settembre 2026
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