Paris to Pointe-à-Pitre flight compensation
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Risposta rapida
Paris to Pointe-à-Pitre is about 6,751 km, so compensation is €400 per passenger under Regulation (EC) 261/2004 (EU261) for delays of three hours or more, short-notice cancellations and denied boarding, on any airline. The airline can only refuse by proving extraordinary circumstances; the return direction has its own rules.
Distanza ortodromica
6751 km
Paris Orly Airport (ORY) → Guadeloupe Pôle Caraïbes Airport (PTP)
Fascia di risarcimento: Oltre 3.500 km, entrambi gli aeroporti in UE/SEE
Risarcimento forfettario
400 €
400 € a passeggero
Regole applicabili: Regolamento (CE) 261/2004
Esempio
Un passeggero che arriva con 3+ ore di ritardo a Pointe-à-Pitre su un volo coperto potrebbe richiedere 400 € a passeggero.
Se il volo è cancellato meno di 14 giorni prima della partenza senza un'alternativa ravvicinata, si applica lo stesso importo di 400 €.
- Air Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
- Transavia Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
In partenza da Paris Orly Airport
Orly has a strict night curfew: departures that would push past it are cancelled rather than delayed, and a curfew cancellation is not automatically extraordinary — the question is what caused the delay that ran into it.
Direction matters
- Paris → Pointe-à-Pitre
- Regolamento (CE) 261/2004 · 400 € · any airline
- Pointe-à-Pitre → Paris
- Regolamento (CE) 261/2004 · 400 € · any airline
Cosa cambia sul volo di ritorno
| Organismo di controllo | Direction Générale de l'Aviation Civile (DGAC) | — |
|---|---|---|
| Organismo di risoluzione delle controversie | Médiation Tourisme et Voyage (MTV) | nessun organismo nazionale |
| Termine per agire in giudizio | 5 years | — |
| Tribunale | Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure | — |
Ritardo, cancellazione o coincidenza persa in questa direzione
- In ritardo
- 400 € per passeggero sono dovuti quando almeno una porta si apre a Guadeloupe Pôle Caraïbes Airport tre ore o più dopo l’arrivo previsto; il ritardo alla partenza da Paris Orly Airport non conta. Da 4 ore di ritardo la compagnia deve pasti e comunicazioni qualunque sia la causa, e da 5 ore puoi rinunciare al viaggio e chiedere il rimborso.
- Cancellato
- Gli stessi 400 € per passeggero sono dovuti quando la compagnia ti ha informato meno di 14 giorni prima della partenza senza riproteggerti entro le finestre di legge (al massimo 2 ore prima e meno di 4 ore dopo con 7–14 giorni di preavviso; 1 ora e 2 ore sotto i 7 giorni). Rimborso o riprotezione, e assistenza durante l’attesa, sono dovuti in ogni caso.
- Coincidenza persa
- Se Guadeloupe Pôle Caraïbes Airport non è la tua destinazione finale ed entrambi i voli erano su una sola prenotazione, il ritardo si misura dove finisce il viaggio e l’importo sulla distanza da Paris Orly Airport a quell’aeroporto finale (Folkerts, C-11/11), anche se il volo successivo è fuori dall’Europa. Con biglietti separati ogni volo è valutato da solo, e una coincidenza persa non è responsabilità della prima compagnia.
Escalation for this direction
Enforcement body: Direction Générale de l'Aviation Civile (DGAC) (France)
Organismo di risoluzione delle controversie: Médiation Tourisme et Voyage (MTV) · non-binding
Court claims: 5 years (Article 2224 Code civil (five-year general limitation)). Le cause si propongono davanti al Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure.
Direct answer
- Short answer
- Yes — a flight from Paris to Pointe-à-Pitre delayed 3+ hours, cancelled at short notice or overbooked can be worth 400 € per passenger, on any airline.
- Amount
- 400 €400 € a passeggero · 6751 km
- Why
- The distance is 6751 km (Oltre 3.500 km, entrambi gli aeroporti in UE/SEE) and the flight falls under Regolamento (CE) 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Verificare la compensazione per questa rotta
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 settembre 2026
Cosa succede se il mio volo Paris → Pointe-à-Pitre è in ritardo o cancellato?
EU261 si applica a tutte le compagnie su questa rotta: 400 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Sta verificando un volo Paris → Pointe-à-Pitre?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Paris (ORY) → Pointe-à-Pitre (PTP)
Cosa è successo al suo volo?
Which rules apply on this direction
Flights from Paris Orly Airport (ORY) to Guadeloupe Pôle Caraïbes Airport (PTP) depart France, so Regulation (EC) 261/2004 (EU261) applies to every airline that operates the route. The great-circle distance is 6,751 km (over 3,500 km but between two EU airports), which puts the fixed compensation at €400 per passenger for a delay of three hours or more at arrival, a cancellation announced less than 14 days ahead without a close replacement, or involuntary denied boarding.
Both airports are in the EU, so the intra-Community cap applies: the amount stays at €400 even though the distance exceeds 3,500 km.
Whatever the cause, care starts earlier than compensation on this long-distance flight: after 4 hours of delay at Paris Orly Airport the airline owes meals and communication, and after 5 hours you may abandon the trip and demand a refund of the unused ticket.
Airlines on the route and whether they are covered
-
Air France (AF, EU/EEA licence): covered on this direction (EU261 applies to every airline departing France). Member of Médiation Tourisme et Voyage (MTV).
-
Transavia France (TO, EU/EEA licence): covered on this direction (EU261 applies to every airline departing France). Member of Médiation Tourisme et Voyage (MTV).
Departing from Paris Orly Airport
Orly has a strict night curfew: departures that would push past it are cancelled rather than delayed, and a curfew cancellation is not automatically extraordinary — the question is what caused the delay that ran into it.
Return direction
Escalation also moves to Guadeloupe: there is no country-wide dispute-resolution scheme, only whatever scheme the airline itself belongs to; the limitation period depends on the general contract rules of the departure state.
Where to escalate
Claim from the airline first. If it refuses or does not answer, the competent enforcement body for this direction is Direction Générale de l’Aviation Civile (DGAC) (France). Approved mediator for most French airlines: Médiation Tourisme et Voyage (MTV), https://www.mtv.travel
France also has an approved dispute-resolution scheme, Médiation Tourisme et Voyage (MTV), whose decisions are not binding. Free. Refer the dispute after a written complaint to the airline was refused or left unanswered for two months, and within one year of that complaint.
Court claims in France are subject to a limitation period of 5 years (Article 2224 Code civil (five-year general limitation)).
A court claim goes to the Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure. Claims under €5,000 without a lawyer; cross-border claims may use the European Small Claims Procedure.
About this route
Orly–Pointe-à-Pitre links mainland France with Guadeloupe, an EU outermost region. The flight is intra-EU despite the distance, so compensation is capped at €400, and downgrade reimbursement is 75 % rather than 50 % (the French overseas departments are carved out of the 50 % tier).
Domande frequenti
Is a delayed or cancelled flight from Paris to Pointe-à-Pitre covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from France, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Paris to Pointe-à-Pitre flight?
400 € per passenger for a 6,751 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Paris to Pointe-à-Pitre flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: Air France, Transavia France → Médiation Tourisme et Voyage (MTV) — free for passengers. The enforcement body is Direction Générale de l'Aviation Civile (DGAC). Court claims must be brought within the limitation period of France: 5 years.
Do the same rules apply on the way back, from Pointe-à-Pitre to Paris?
Not entirely. On the return flight the regime is the same; the competent enforcement body is different; the court deadline follows the other country. Each direction is judged on its own departure.
Fonti
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European CommissionInterpretative Guidelines on Regulation (EC) No 261/2004 (2016/C 214/04)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Ultima revisione legale: 14 settembre 2026 · Contenuto aggiornato: 14 settembre 2026
Verifica la compensazione per questa rotta.
Inserisci data e compagnia; la verifica applica la distanza Paris → Pointe-à-Pitre e il regime che governa questa direzione.