Flight compensation claim letter generator
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Enter the flight and what happened. The generator identifies whether EU261, UK261 or the Swiss rules apply, estimates the compensation, lists the evidence and writes a claim letter from your facts — anything you leave out stays as a bracket for you to fill, never invented. Free, no account, nothing stored.
- 1. Your flight
- 2. What happened
- 3. Assessment
- 4. Your details
- 5. Your claim
Your flight
How the generator works
- Your flight: the airline, the date, the airports and, if you know it, the flight number. A connection on the same booking counts as one journey.
- What happened: the arrival delay, the cancellation notice and the alternative offered, or the denied boarding — and the reason the airline gave, in its words.
- The assessment: the likely applicable regulation, the potential amount per passenger, why, and what is still missing. Nothing is guaranteed; uncertain results are shown as uncertain.
- Your details for the letter — name, booking reference, address — used once to write it and not stored. Then copy, download or print the letter, and send it to the airline yourself.
What it does — and does not
- It runs the same versioned rules engine as Horvera's checker: Regulation (EC) No 261/2004, its UK version and the Swiss application, with the Court of Justice case law on delays and extraordinary circumstances.
- It writes only what you told it. A missing arrival delay, booking reference or airline appears as a bracket in the letter and in the "still missing" list.
- It does not look up the flight, verify the delay or check the airline's reason; the airline holds those facts and must disclose them.
- It does not submit the claim, take a percentage or contact the airline. You send the letter; you keep the full amount.
- It is not legal advice. The airline, an enforcement body or a court decides; the result is the rules applied to the facts you entered.
Prefer to write it yourself? The claim letter guide explains what a claim must contain, and the EU261 and UK261 templates give you the wording. For the full evaluation with its legal trace, run the free checker.
Domande frequenti
Is the claim letter generator free?
Yes, entirely. There is no account, no percentage and no upsell inside the tool. The Claim Pack (a fixed price, shown before checkout) is a separate product: a PDF letter, an evidence checklist, follow-up reminders and a rejection-response tool.
What happens to the details I type in?
They are sent once to Horvera's server to write the answer and are not stored. "Save for later" keeps them in your own browser only. No letter is stored, and no link to it exists.
How does the generator know which regulation applies?
From the departure airport, the arrival airport and the operating airline on the flight date: an EU/EEA departure means EU261, a UK departure means UK261, a Swiss departure the Swiss application; a flight into Europe is covered only on a European airline. The same rule decides which amount currency the letter uses.
What if I am not sure about the arrival delay or the reason the airline gave?
Tick "not sure" or leave the reason as "no reason given". The assessment then says the result depends on that fact, and the letter leaves a bracket for it. The airline must disclose the cause; you never have to prove it was not extraordinary.
Can I use the letter for any airline?
Yes. The generator addresses the letter to the operating airline you name — any airline in Horvera's registry of 120+ carriers, with its postal address and claim channel where on file. Airline-specific guidance exists for the carriers with their own pages.
Does the generator tell me whether I will win?
No — it tells you whether the facts you entered meet the conditions of the Regulation, and how sure that conclusion is. A "may qualify" result means a fact is still open or the airline has a possible defence; the letter is written to make the airline prove it.