Frankfurt Airport flight compensation
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Every departure from Frankfurt Airport is covered by Regulation 261/2004; inbound flights from outside the EU are covered on EU airlines such as Lufthansa and Condor. Frankfurt–New York pays €600 (€300 for 3–4 hour arrival delays), Frankfurt–Madrid €250, Frankfurt–Athens €400. The Schlichtungsstelle Reise & Verkehr (formerly söp) offers a free, effective route when Lufthansa or Condor refuse.
Regole per i voli in partenza da Frankfurt Airport
Ogni volo in partenza da Frankfurt Airport è coperto dal Regolamento (CE) 261/2004, indipendentemente dalla compagnia.
I voli verso Frankfurt Airport dall'esterno dell'UE/SEE sono coperti solo se operati da una compagnia con licenza UE/SEE.
Posizione: FRA / EDDF · 50.0267, 8.5584 · Germany
Care and re-routing when leaving Frankfurt
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Frankfurt is a slot-constrained hub with a night flight ban, so a delay that would push a departure past the curfew becomes a cancellation. Lufthansa strike waves and winter de-icing are the recurring causes.
Organismo competente
Approved ADR scheme: Schlichtungsstelle Reise & Verkehr (formerly söp — Schlichtungsstelle für den öffentlichen Personenverkehr, https://soep-online.de
Rotte di esempio da Frankfurt
- New York (JFK) · 6189 km600 €
- Madrid (MAD) · 1420 km250 €
- Athens (ATH) · 1816 km400 €
- London (LHR) · 654 km250 €
- Singapore (SIN) · 10.280 km600 €
- Istanbul (IST) · 1837 km400 €
- Dubai (DXB) · 4845 km600 €
- Lisbon (LIS) · 1873 km400 €
Posso chiedere una compensazione per un volo da Frankfurt?
EU261 si applica a tutte le compagnie su questa rotta: 250 €–600 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Partenza da Frankfurt?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Da Frankfurt (FRA)
Cosa è successo al suo volo?
Frankfurt-specific issues
Frankfurt is Lufthansa’s main hub and Germany’s busiest airport. Two kinds of strike matter: strikes by airport employees (Fraport ground staff, security screeners) are external to the airline and usually extraordinary; strikes by Lufthansa’s own pilots, cabin crew or ground staff are not (Airhelp v SAS, Krüsemann). Winter weather and night-flight restrictions (Frankfurt’s curfew forces late departures to be cancelled) are typically extraordinary where proven.
On a single Lufthansa booking, a delayed feeder into Frankfurt that costs you the long-haul connection is compensated on the distance from your first departure airport to the final destination.
Airlines at Frankfurt
Lufthansa (and CityLine, Air Dolomiti), Condor, Ryanair, Eurowings Discover, United, Delta, American (US carriers — inbound not covered), Emirates, Qatar Airways, Turkish Airlines, Singapore Airlines.
Escalation for Frankfurt flights
- Claim from the airline in writing (Lufthansa’s and Condor’s passenger-rights forms).
- Schlichtungsstelle Reise & Verkehr (formerly söp) — free conciliation for member airlines (Lufthansa, Condor, Eurowings, TUIfly, easyJet, Ryanair and most carriers flying from Germany); use it two months after your complaint to the airline.
- Luftfahrt-Bundesamt (LBA) — enforcement complaints for flights departing Germany.
- Amtsgericht (district court) — within 3 years from the end of the year of the flight.
Fonti
- Court of Justice of the European UnionCase C-28/20 Airhelp v Scandinavian Airlines — a strike organised by the airline's own staff is not an extraordinary circumstance
- Court of Justice of the European UnionJoined Cases C-195/17 etc. Krüsemann v TUIfly — a "wildcat strike" by airline staff is not an extraordinary circumstance
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026
Verifica un volo da Frankfurt.
Inserisci il volo; la verifica applica il regime delle partenze da Frankfurt e la distanza fino alla tua destinazione.