Milan Malpensa flight compensation
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Every flight departing Milan Malpensa is covered by Regulation 261/2004 on any airline; inbound flights from outside the EU are covered on EU airlines. Milan–London, Milan–Paris and Milan–Catania pay €250; Milan–New York pays €600; Milan–Dubai on Emirates is covered only on departure from Milan. ENAC enforces, the Giudice di Pace hears small claims, and Italian courts commonly apply a two-year limitation period.
Regole per i voli in partenza da Milan Malpensa Airport
Ogni volo in partenza da Milan Malpensa Airport è coperto dal Regolamento (CE) 261/2004, indipendentemente dalla compagnia.
I voli verso Milan Malpensa Airport dall'esterno dell'UE/SEE sono coperti solo se operati da una compagnia con licenza UE/SEE.
Posizione: MXP / LIMC · 45.6306, 8.7281 · Italy
Care and re-routing when leaving Milan
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Organismo competente
Rotte di esempio da Milan
- London (LHR) · 936 km250 €
- Paris (CDG) · 598 km250 €
- Catania (CTA) · 1049 km250 €
- New York (JFK) · 6413 km600 €
- Dubai (DXB) · 4708 km600 €
- Rome (FCO) · 511 km250 €
- Amsterdam (AMS) · 797 km250 €
- Barcelona (BCN) · 721 km250 €
Posso chiedere una compensazione per un volo da Milan?
EU261 si applica a tutte le compagnie su questa rotta: 250 €–600 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Partenza da Milan?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Da Milan (MXP)
Cosa è successo al suo volo?
Malpensa-specific issues
Malpensa is easyJet’s largest base outside the UK and the long-haul airport for Milan, with ITA, Emirates, Qatar Airways and the US carriers. Po Valley fog in autumn and winter is the classic defence: low visibility is extraordinary where it actually prevented your flight and the airline took all reasonable measures; a knock-on delay from an earlier fog-affected rotation is judged on the original cause.
Milan–Linate (LIN) is a separate airport with its own short-haul schedule; a booking that mixes the two is not a connection, and a “diversion” from Malpensa to Linate or Bergamo still counts as arrival in Milan for the delay calculation.
Airlines at Milan Malpensa
easyJet Europe, ITA Airways, Ryanair, Wizz Air, Neos, Lufthansa, Air France, KLM, British Airways, Emirates, Qatar Airways, Turkish Airlines, United, Delta, American (non-EU carriers: inbound flights not covered).
Escalation
- Claim from the airline in writing.
- ENAC — enforcement complaint for flights departing Italy.
- Giudice di Pace (small claims) at your residence or at Malpensa (Busto Arsizio), or the European Small Claims Procedure — within the two years Italian courts commonly apply.
Fonti
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
- Council of the European Union (Decision 2001/539/EC) — Convention for the Unification of Certain Rules for International Carriage by AirMontreal Convention (1999), Article 35 — two-year limitation for actions for damages against the carrier
Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026
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