Amsterdam to London flight compensation
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Risposta rapida
Amsterdam to London is about 370 km, so EU261 compensation is €250 per passenger on any airline departing Schiphol. On KLM and British Airways (EU and UK carriers) UK261 also applies to the arrival in London, at £220. Dutch law gives only two years to sue, so claim promptly.
Distanza ortodromica
370 km
Amsterdam Airport Schiphol (AMS) → London Heathrow Airport (LHR)
Fascia di risarcimento: Fino a 1.500 km
Risarcimento forfettario
250 €
250 € a passeggero
Regole applicabili: Regolamento (CE) 261/2004
UK261: 220 £
Esempio
Un passeggero che arriva con 3+ ore di ritardo a London su un volo coperto potrebbe richiedere 250 € a passeggero.
Se il volo è cancellato meno di 14 giorni prima della partenza senza un'alternativa ravvicinata, si applica lo stesso importo di 250 €.
- KLM Royal Dutch Airlinescovered on this direction· EU/EEA licence
- British Airwayscovered on this direction· UK licence· CEDR Aviation
- easyJetcovered on this direction· UK licence· AviationADR
In partenza da Amsterdam Airport Schiphol
Schiphol operates under a capped number of annual aircraft movements and uses runways in combinations dictated by wind and noise rules, so the airport itself — not the airline — imposes many of the restrictions KLM cites. A restriction imposed by the airport or by air-traffic control can be extraordinary; KLM ground handling, crew and fleet shortages are not.
Almost every KLM long-haul passenger connects at Schiphol on a single booking. When the feeder into Amsterdam is late and the onward flight is missed, the delay that counts is the one at the final destination and the distance band is measured over the whole journey.
Direction matters
- Amsterdam → London
- Regolamento (CE) 261/2004 · 250 € · any airline
- London → Amsterdam
- UK261 (diritti dei passeggeri nel Regno Unito) · 220 £ · any airline
Cosa cambia sul volo di ritorno
| Regole applicabili | Regolamento (CE) 261/2004 | UK261 (diritti dei passeggeri nel Regno Unito) |
|---|---|---|
| Compensazione fissa | 250 € | 220 £ |
| Organismo di controllo | Human Environment and Transport Inspectorate (ILT) | UK Civil Aviation Authority (CAA) |
| Organismo di risoluzione delle controversie | nessun organismo nazionale | AviationADR |
| Termine per agire in giudizio | 2 years | 6 years |
| Tribunale | Kantonrechter | County court — Money Claim Online (small claims track) |
The two directions are governed by different rules: the departure country decides which regime applies, and a flight from outside Europe is only covered when the operating airline is licensed in the EU/EEA, the UK or Switzerland.
Ritardo, cancellazione o coincidenza persa in questa direzione
- In ritardo
- 250 € per passeggero sono dovuti quando almeno una porta si apre a London Heathrow Airport tre ore o più dopo l’arrivo previsto; il ritardo alla partenza da Amsterdam Airport Schiphol non conta. Da 2 ore di ritardo la compagnia deve pasti e comunicazioni qualunque sia la causa, e da 5 ore puoi rinunciare al viaggio e chiedere il rimborso.
- Cancellato
- Gli stessi 250 € per passeggero sono dovuti quando la compagnia ti ha informato meno di 14 giorni prima della partenza senza riproteggerti entro le finestre di legge (al massimo 2 ore prima e meno di 4 ore dopo con 7–14 giorni di preavviso; 1 ora e 2 ore sotto i 7 giorni). Rimborso o riprotezione, e assistenza durante l’attesa, sono dovuti in ogni caso.
- Coincidenza persa
- Se London Heathrow Airport non è la tua destinazione finale ed entrambi i voli erano su una sola prenotazione, il ritardo si misura dove finisce il viaggio e l’importo sulla distanza da Amsterdam Airport Schiphol a quell’aeroporto finale (Folkerts, C-11/11), anche se il volo successivo è fuori dall’Europa. Con biglietti separati ogni volo è valutato da solo, e una coincidenza persa non è responsabilità della prima compagnia.
Escalation for this direction
Enforcement body: Human Environment and Transport Inspectorate (ILT) (Netherlands)
Court claims: 2 years (Artikel 8:1835 Burgerlijk Wetboek (two years for claims arising from air carriage)). Le cause si propongono davanti al Kantonrechter.
Direct answer
- Short answer
- Yes — a flight from Amsterdam to London delayed 3+ hours, cancelled at short notice or overbooked can be worth 250 € per passenger, on any airline.
- Amount
- 250 €250 € a passeggero · 370 km
- Why
- The distance is 370 km (Fino a 1.500 km) and the flight falls under Regolamento (CE) 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Verificare la compensazione per questa rotta
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 settembre 2026
Cosa succede se il mio volo Amsterdam → London è in ritardo o cancellato?
EU261 si applica a tutte le compagnie su questa rotta: 250 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Sta verificando un volo Amsterdam → London?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Amsterdam (AMS) → London (LHR)
Cosa è successo al suo volo?
The route
KLM (often KLM Cityhopper) and British Airways fly Schiphol–Heathrow; easyJet serves Gatwick and Luton. Schiphol’s capacity restrictions and wind limits cause most delays; Heathrow slot congestion causes the rest.
Which rules apply
Amsterdam → London: EU261, €250, on any airline. London → Amsterdam: UK261, £220, on any airline.
Typical causes and defences
Schiphol-imposed capacity cuts (staff shortages, weather) are external and often extraordinary; KLM’s own ground-handling or crew issues are not. Ask the airline to identify the specific restriction.
Escalation
KLM: the Netherlands has no aviation dispute-resolution scheme for standalone flights (the former Geschillencommissie Luchtvaart no longer exists), so after KLM’s answer the routes are an ILT complaint and the kantonrechter, within 2 years. BA (CEDR) and easyJet (AviationADR): for London departures, the UK scheme; for Amsterdam departures, the ILT and Dutch courts.
Domande frequenti
Is a delayed or cancelled flight from Amsterdam to London covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from the Netherlands, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Amsterdam to London flight?
250 € per passenger for a 370 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Amsterdam to London flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: easyJet → AviationADR — free for passengers. KLM Royal Dutch Airlines, British Airways: no ADR scheme on file for this country — complain to the enforcement body instead. The enforcement body is Human Environment and Transport Inspectorate (ILT). Court claims must be brought within the limitation period of the Netherlands: 2 years.
Do the same rules apply on the way back, from London to Amsterdam?
Not entirely. On the return flight the regime changes to UK261; the competent enforcement body is UK Civil Aviation Authority (CAA); the court deadline follows the other country. Each direction is judged on its own departure.
Fonti
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026
Verifica la compensazione per questa rotta.
Inserisci data e compagnia; la verifica applica la distanza Amsterdam → London e il regime che governa questa direzione.