Brussels to London flight compensation
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Respuesta rápida
Brussels to London is about 350 km, so compensation is €250 per passenger under Regulation (EC) 261/2004 (EU261) for delays of three hours or more, short-notice cancellations and denied boarding, on any airline. The airline can only refuse by proving extraordinary circumstances; the return direction has its own rules.
Distancia ortodrómica
350 km
Brussels Airport (BRU) → London Heathrow Airport (LHR)
Tramo de indemnización: Hasta 1.500 km
Indemnización fija
250 €
250 € por pasajero
Normas aplicables: Reglamento (CE) 261/2004
UK261: 220 GBP
Ejemplo
Un pasajero que llegue con 3+ horas de retraso a London en un vuelo cubierto podría reclamar 250 € por pasajero.
Si el vuelo se cancela con menos de 14 días de antelación sin una alternativa cercana, se aplica el mismo importe de 250 €.
- Brussels Airlinescovered on this direction· EU/EEA licence
- British Airwayscovered on this direction· UK licence· CEDR Aviation
Salida desde Brussels Airport
Brussels is exposed to national strike days that close or thin out the airport, and to Belgian ATC staffing limits. Belgian law gives two years from the flight for these claims, which is the shortest in western Europe — a Brussels departure should be claimed at once.
Direction matters
- Brussels → London
- Reglamento (CE) 261/2004 · 250 € · any airline
- London → Brussels
- UK261 (derechos de los pasajeros en el Reino Unido) · 220 GBP · any airline
Qué cambia en el vuelo de vuelta
| Normas aplicables | Reglamento (CE) 261/2004 | UK261 (derechos de los pasajeros en el Reino Unido) |
|---|---|---|
| Compensación fija | 250 € | 220 GBP |
| Organismo de control | FPS Mobility and Transport — Passenger Rights | UK Civil Aviation Authority (CAA) |
| Sistema de resolución de litigios | sin sistema nacional | AviationADR |
| Plazo para reclamar judicialmente | 2 years | 6 years |
| Juzgado | Justice de paix / Vredegerecht | County court — Money Claim Online (small claims track) |
The two directions are governed by different rules: the departure country decides which regime applies, and a flight from outside Europe is only covered when the operating airline is licensed in the EU/EEA, the UK or Switzerland.
Retraso, cancelación o conexión perdida en este sentido
- Retrasado
- Corresponden 250 € por pasajero cuando al menos una puerta se abre en London Heathrow Airport tres horas o más después de la llegada prevista; el retraso en la salida desde Brussels Airport no cuenta. A partir de 2 horas de retraso la aerolínea debe comida y comunicación sea cual sea la causa, y a partir de 5 horas puede renunciar al viaje y pedir el reembolso.
- Cancelado
- Los mismos 250 € por pasajero corresponden cuando la aerolínea le avisó con menos de 14 días de antelación y no le reubicó dentro de las ventanas legales (como máximo 2 horas antes y menos de 4 horas después con 7–14 días de aviso; 1 hora y 2 horas con menos de 7 días). El reembolso o transporte alternativo y la asistencia mientras espera se deben en todos los casos.
- Conexión perdida
- Si London Heathrow Airport no es su destino final y ambos vuelos iban en una misma reserva, el retraso se mide donde termina el viaje y el importe según la distancia desde Brussels Airport hasta ese aeropuerto final (Folkerts, C-11/11), incluso si el vuelo de conexión está fuera de Europa. Con billetes separados cada vuelo se juzga por sí solo, y la conexión perdida no es responsabilidad de la primera aerolínea.
Escalation for this direction
Enforcement body: FPS Mobility and Transport — Passenger Rights (Belgium)
Court claims: 2 years (Art. X.49 Code of Economic Law: actions on a passenger-transport contract, including Regulation 261/2004 claims, within two years of the flight (Law of 5 November 2023, in force 21 December 2023)). Las demandas se presentan ante el Justice de paix / Vredegerecht.
Direct answer
- Short answer
- Yes — a flight from Brussels to London delayed 3+ hours, cancelled at short notice or overbooked can be worth 250 € per passenger, on any airline.
- Amount
- 250 €250 € por pasajero · 350 km
- Why
- The distance is 350 km (Hasta 1.500 km) and the flight falls under Reglamento (CE) 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Comprobar la compensación en esta ruta
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 de septiembre de 2026
¿Qué pasa si mi vuelo Brussels → London se retrasa o se cancela?
EU261 se aplica a todas las aerolíneas en esta ruta: 250 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Comprueba un vuelo Brussels → London?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Brussels (BRU) → London (LHR)
¿Qué pasó con su vuelo?
Which rules apply on this direction
Flights from Brussels Airport (BRU) to London Heathrow Airport (LHR) depart Belgium, so Regulation (EC) 261/2004 (EU261) applies to every airline that operates the route. The great-circle distance is 350 km (up to 1,500 km), which puts the fixed compensation at €250 per passenger for a delay of three hours or more at arrival, a cancellation announced less than 14 days ahead without a close replacement, or involuntary denied boarding.
Whatever the cause, care starts earlier than compensation on this short-distance flight: after 2 hours of delay at Brussels Airport the airline owes meals and communication, and after 5 hours you may abandon the trip and demand a refund of the unused ticket.
Airlines on the route and whether they are covered
-
Brussels Airlines (SN, EU/EEA licence): covered on this direction (EU261 applies to every airline departing Belgium).
-
British Airways (BA, UK licence): covered on this direction (EU261 applies to every airline departing Belgium). Member of CEDR Aviation.
Departing from Brussels Airport
Brussels is exposed to national strike days that close or thin out the airport, and to Belgian ATC staffing limits. Belgian law gives two years from the flight for these claims, which is the shortest in western Europe — a Brussels departure should be claimed at once.
Airport guides: Brussels Airport · London Heathrow Airport — the causes airlines cite at each end, the enforcement body, and the other routes with their own page.
Return direction
The return, London → Brussels, departs the United Kingdom, so it falls under UK261 (retained Regulation 261/2004) on every airline instead of Regulation (EC) 261/2004 (EU261): £220 per passenger.
The two directions are paid in different currencies: euros on this leg, pounds on the return.
Escalation also moves to the United Kingdom: complaints go to UK Civil Aviation Authority (CAA) (United Kingdom) rather than FPS Mobility and Transport — Passenger Rights; the dispute-resolution scheme is AviationADR; the limitation period for a court claim is 6 years instead of 2 years; a court claim is brought before the County court — Money Claim Online (small claims track).
Where to escalate
Claim from the airline first. If it refuses or does not answer, the competent enforcement body for this direction is FPS Mobility and Transport — Passenger Rights (Belgium).
Court claims in Belgium are subject to a limitation period of 2 years (Art. X.49 Code of Economic Law: actions on a passenger-transport contract, including Regulation 261/2004 claims, within two years of the flight (Law of 5 November 2023, in force 21 December 2023)).
A court claim goes to the Justice de paix / Vredegerecht. Claims up to €5,000; no lawyer required.
About this route
Brussels–Heathrow is a short business route. Belgian law gives two years from the flight to sue (Article X.49 of the Code of Economic Law), and the FPS Mobility complaint service can take months to process a file, so departures from Brussels should be claimed promptly.
Preguntas frecuentes
Is a delayed or cancelled flight from Brussels to London covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from Belgium, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Brussels to London flight?
250 € per passenger for a 350 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Brussels to London flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. Brussels Airlines, British Airways: no ADR scheme on file for this country — complain to the enforcement body instead. The enforcement body is FPS Mobility and Transport — Passenger Rights. Court claims must be brought within the limitation period of Belgium: 2 years.
Do the same rules apply on the way back, from London to Brussels?
Not entirely. On the return flight the regime changes to UK261; the competent enforcement body is UK Civil Aviation Authority (CAA); the court deadline follows the other country. Each direction is judged on its own departure.
Fuentes
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European CommissionInterpretative Guidelines on Regulation (EC) No 261/2004 (2016/C 214/04)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Última revisión legal: 14 de septiembre de 2026 · Contenido actualizado: 14 de septiembre de 2026
Comprobar la compensación en esta ruta.
Indique la fecha y la aerolínea; la comprobación aplica la distancia Brussels → London y el régimen que rige este sentido.