Geneva to London flight compensation
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Respuesta rápida
Geneva to London Heathrow is a short-haul route of roughly 750 km: compensation is €250 per passenger. Because the flight departs Switzerland, Regulation 261/2004 applies through the EU–Swiss agreement on every airline. Cancellation and denied-boarding compensation apply exactly as in the EU; delay compensation is paid in practice but ultimately depends on the Swiss courts.
Distancia ortodrómica
754 km
Geneva Airport (GVA) → London Heathrow Airport (LHR)
Tramo de indemnización: Hasta 1.500 km
Indemnización fija
250 €
250 € por pasajero
Normas aplicables: Derechos de los pasajeros en Suiza (Regl. 261/2004 vía acuerdo UE–CH)
Ejemplo
Un pasajero que llegue con 3+ horas de retraso a London en un vuelo cubierto podría reclamar 250 € por pasajero.
Si el vuelo se cancela con menos de 14 días de antelación sin una alternativa cercana, se aplica el mismo importe de 250 €.
- SWISScovered on this direction· Swiss licence
- British Airwayscovered on this direction· UK licence· CEDR Aviation
- easyJetcovered on this direction· UK licence· AviationADR
- easyJet Switzerlandcovered on this direction· Swiss licence
Salida desde Geneva Airport
Geneva sits against the French border and its approaches use French airspace, so French ATC action affects it directly. Cancellation and denied-boarding rights on departure are certain; long-delay compensation is applied in practice but ultimately depends on how a Swiss court reads the EU case law.
Direction matters
- Geneva → London
- Derechos de los pasajeros en Suiza (Regl. 261/2004 vía acuerdo UE–CH) · 250 € · any airline
- London → Geneva
- UK261 (derechos de los pasajeros en el Reino Unido) · 220 GBP · any airline
Qué cambia en el vuelo de vuelta
| Normas aplicables | Derechos de los pasajeros en Suiza (Regl. 261/2004 vía acuerdo UE–CH) | UK261 (derechos de los pasajeros en el Reino Unido) |
|---|---|---|
| Compensación fija | 250 € | 220 GBP |
| Organismo de control | Swiss Federal Office of Civil Aviation (FOCA / BAZL) | UK Civil Aviation Authority (CAA) |
| Sistema de resolución de litigios | sin sistema nacional | AviationADR |
| Plazo para reclamar judicialmente | 2 years | 6 years |
| Juzgado | Civil court (simplified procedure) after the conciliation authority | County court — Money Claim Online (small claims track) |
The two directions are governed by different rules: the departure country decides which regime applies, and a flight from outside Europe is only covered when the operating airline is licensed in the EU/EEA, the UK or Switzerland.
Retraso, cancelación o conexión perdida en este sentido
- Retrasado
- Corresponden 250 € por pasajero cuando al menos una puerta se abre en London Heathrow Airport tres horas o más después de la llegada prevista; el retraso en la salida desde Geneva Airport no cuenta. A partir de 2 horas de retraso la aerolínea debe comida y comunicación sea cual sea la causa, y a partir de 5 horas puede renunciar al viaje y pedir el reembolso.
- Cancelado
- Los mismos 250 € por pasajero corresponden cuando la aerolínea le avisó con menos de 14 días de antelación y no le reubicó dentro de las ventanas legales (como máximo 2 horas antes y menos de 4 horas después con 7–14 días de aviso; 1 hora y 2 horas con menos de 7 días). El reembolso o transporte alternativo y la asistencia mientras espera se deben en todos los casos.
- Conexión perdida
- Si London Heathrow Airport no es su destino final y ambos vuelos iban en una misma reserva, el retraso se mide donde termina el viaje y el importe según la distancia desde Geneva Airport hasta ese aeropuerto final (Folkerts, C-11/11), incluso si el vuelo de conexión está fuera de Europa. Con billetes separados cada vuelo se juzga por sí solo, y la conexión perdida no es responsabilidad de la primera aerolínea.
Escalation for this direction
Enforcement body: Swiss Federal Office of Civil Aviation (FOCA / BAZL) (Switzerland)
Court claims: 2 years (Art. 14 of the Air Transport Ordinance (LTrV, SR 748.411), applied to Art. 7 compensation by the Basel-Stadt Appeals Court (BEZ.2016.3, 29 June 2016)). Las demandas se presentan ante el Civil court (simplified procedure) after the conciliation authority.
Direct answer
- Short answer
- Yes — a flight from Geneva to London delayed 3+ hours, cancelled at short notice or overbooked can be worth 250 € per passenger, on any airline.
- Amount
- 250 €250 € por pasajero · 754 km
- Why
- The distance is 754 km (Hasta 1.500 km) and the flight falls under Derechos de los pasajeros en Suiza (Regl. 261/2004 vía acuerdo UE–CH); the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Comprobar la compensación en esta ruta
- Official source
- Agreement between the European Community and the Swiss Confederation on Air Transport (signed 21 June 1999) — European Community / Swiss ConfederationLast checked against the source on 12 de septiembre de 2026
¿Qué pasa si mi vuelo Geneva → London se retrasa o se cancela?
las normas suizas (Regl. 261/2004) se aplica a todas las aerolíneas en esta ruta: 250 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Comprueba un vuelo Geneva → London?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Geneva (GVA) → London (LHR)
¿Qué pasó con su vuelo?
The route
Geneva–London is one of Switzerland’s busiest links, served by SWISS and British Airways to Heathrow and by easyJet to Gatwick and Luton. The ski-season peaks bring the worst delays: snow and fog in Geneva, and Heathrow’s capacity restrictions in winter weather.
Which rules apply
Departing Geneva, the Swiss application of Regulation 261/2004 covers the flight whatever the airline. For the return (London → Geneva) UK261 applies (£220) on every airline. Because British Airways is a UK carrier, its Geneva–London flights are also covered by UK261’s inbound rule — the passenger can rely on either, but is compensated once.
Typical causes and defences
- Winter weather at Geneva: extraordinary where it genuinely prevented operations.
- French ATC restrictions (Geneva’s departures use French airspace): usually extraordinary if proven for your flight.
- Heathrow slot delays and crew issues: knock-on delays are compensable unless the root cause was extraordinary.
Escalation
Swiss departures: airline → FOCA complaint → Swiss civil court within 2 years. For BA flights, the CEDR ADR scheme is also available under UK261.
Preguntas frecuentes
Is a delayed or cancelled flight from Geneva to London covered by Regulation 261/2004 as applied in Switzerland?
Yes, on any airline: the flight departs from Switzerland, so Regulation 261/2004 as applied in Switzerland applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Geneva to London flight?
250 € per passenger for a 754 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Geneva to London flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: easyJet, easyJet Switzerland → AviationADR — free for passengers. SWISS, British Airways: no ADR scheme on file for this country — complain to the enforcement body instead. The enforcement body is Swiss Federal Office of Civil Aviation (FOCA / BAZL). Court claims must be brought within the limitation period of Switzerland: 2 years.
Do the same rules apply on the way back, from London to Geneva?
Not entirely. On the return flight the regime changes to UK261; the competent enforcement body is UK Civil Aviation Authority (CAA); the court deadline follows the other country. Each direction is judged on its own departure.
Fuentes
- European Community / Swiss ConfederationAgreement between the European Community and the Swiss Confederation on Air Transport (signed 21 June 1999)
- Swiss Federal Office of Civil Aviation (FOCA / BAZL)Air passenger rights — scope, how to refer a case to FOCA, questions and answers
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
- UK Government — legislation.gov.ukRegulation (EC) No 261/2004 as retained in UK law (assimilated law)
Última revisión legal: 12 de septiembre de 2026 · Contenido actualizado: 12 de septiembre de 2026
Comprobar la compensación en esta ruta.
Indique la fecha y la aerolínea; la comprobación aplica la distancia Geneva → London y el régimen que rige este sentido.