Paris to Pointe-à-Pitre flight compensation
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Respuesta rápida
Paris to Pointe-à-Pitre is about 6,751 km, so compensation is €400 per passenger under Regulation (EC) 261/2004 (EU261) for delays of three hours or more, short-notice cancellations and denied boarding, on any airline. The airline can only refuse by proving extraordinary circumstances; the return direction has its own rules.
Distancia ortodrómica
6751 km
Paris Orly Airport (ORY) → Guadeloupe Pôle Caraïbes Airport (PTP)
Tramo de indemnización: Más de 3.500 km, ambos aeropuertos en la UE/EEE
Indemnización fija
400 €
400 € por pasajero
Normas aplicables: Reglamento (CE) 261/2004
Ejemplo
Un pasajero que llegue con 3+ horas de retraso a Pointe-à-Pitre en un vuelo cubierto podría reclamar 400 € por pasajero.
Si el vuelo se cancela con menos de 14 días de antelación sin una alternativa cercana, se aplica el mismo importe de 400 €.
- Air Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
- Transavia Francecovered on this direction· EU/EEA licence· Médiation Tourisme et Voyage (MTV)
Salida desde Paris Orly Airport
Orly has a strict night curfew: departures that would push past it are cancelled rather than delayed, and a curfew cancellation is not automatically extraordinary — the question is what caused the delay that ran into it.
Direction matters
- Paris → Pointe-à-Pitre
- Reglamento (CE) 261/2004 · 400 € · any airline
- Pointe-à-Pitre → Paris
- Reglamento (CE) 261/2004 · 400 € · any airline
Qué cambia en el vuelo de vuelta
| Organismo de control | Direction Générale de l'Aviation Civile (DGAC) | — |
|---|---|---|
| Sistema de resolución de litigios | Médiation Tourisme et Voyage (MTV) | sin sistema nacional |
| Plazo para reclamar judicialmente | 5 years | — |
| Juzgado | Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure | — |
Retraso, cancelación o conexión perdida en este sentido
- Retrasado
- Corresponden 400 € por pasajero cuando al menos una puerta se abre en Guadeloupe Pôle Caraïbes Airport tres horas o más después de la llegada prevista; el retraso en la salida desde Paris Orly Airport no cuenta. A partir de 4 horas de retraso la aerolínea debe comida y comunicación sea cual sea la causa, y a partir de 5 horas puede renunciar al viaje y pedir el reembolso.
- Cancelado
- Los mismos 400 € por pasajero corresponden cuando la aerolínea le avisó con menos de 14 días de antelación y no le reubicó dentro de las ventanas legales (como máximo 2 horas antes y menos de 4 horas después con 7–14 días de aviso; 1 hora y 2 horas con menos de 7 días). El reembolso o transporte alternativo y la asistencia mientras espera se deben en todos los casos.
- Conexión perdida
- Si Guadeloupe Pôle Caraïbes Airport no es su destino final y ambos vuelos iban en una misma reserva, el retraso se mide donde termina el viaje y el importe según la distancia desde Paris Orly Airport hasta ese aeropuerto final (Folkerts, C-11/11), incluso si el vuelo de conexión está fuera de Europa. Con billetes separados cada vuelo se juzga por sí solo, y la conexión perdida no es responsabilidad de la primera aerolínea.
Escalation for this direction
Enforcement body: Direction Générale de l'Aviation Civile (DGAC) (France)
Sistema de resolución de litigios: Médiation Tourisme et Voyage (MTV) · non-binding
Court claims: 5 years (Article 2224 Code civil (five-year general limitation)). Las demandas se presentan ante el Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure.
Direct answer
- Short answer
- Yes — a flight from Paris to Pointe-à-Pitre delayed 3+ hours, cancelled at short notice or overbooked can be worth 400 € per passenger, on any airline.
- Amount
- 400 €400 € por pasajero · 6751 km
- Why
- The distance is 6751 km (Más de 3.500 km, ambos aeropuertos en la UE/EEE) and the flight falls under Reglamento (CE) 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Comprobar la compensación en esta ruta
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 de septiembre de 2026
¿Qué pasa si mi vuelo Paris → Pointe-à-Pitre se retrasa o se cancela?
EU261 se aplica a todas las aerolíneas en esta ruta: 400 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Comprueba un vuelo Paris → Pointe-à-Pitre?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Paris (ORY) → Pointe-à-Pitre (PTP)
¿Qué pasó con su vuelo?
Which rules apply on this direction
Flights from Paris Orly Airport (ORY) to Guadeloupe Pôle Caraïbes Airport (PTP) depart France, so Regulation (EC) 261/2004 (EU261) applies to every airline that operates the route. The great-circle distance is 6,751 km (over 3,500 km but between two EU airports), which puts the fixed compensation at €400 per passenger for a delay of three hours or more at arrival, a cancellation announced less than 14 days ahead without a close replacement, or involuntary denied boarding.
Both airports are in the EU, so the intra-Community cap applies: the amount stays at €400 even though the distance exceeds 3,500 km.
Whatever the cause, care starts earlier than compensation on this long-distance flight: after 4 hours of delay at Paris Orly Airport the airline owes meals and communication, and after 5 hours you may abandon the trip and demand a refund of the unused ticket.
Airlines on the route and whether they are covered
-
Air France (AF, EU/EEA licence): covered on this direction (EU261 applies to every airline departing France). Member of Médiation Tourisme et Voyage (MTV).
-
Transavia France (TO, EU/EEA licence): covered on this direction (EU261 applies to every airline departing France). Member of Médiation Tourisme et Voyage (MTV).
Departing from Paris Orly Airport
Orly has a strict night curfew: departures that would push past it are cancelled rather than delayed, and a curfew cancellation is not automatically extraordinary — the question is what caused the delay that ran into it.
Return direction
Escalation also moves to Guadeloupe: there is no country-wide dispute-resolution scheme, only whatever scheme the airline itself belongs to; the limitation period depends on the general contract rules of the departure state.
Where to escalate
Claim from the airline first. If it refuses or does not answer, the competent enforcement body for this direction is Direction Générale de l’Aviation Civile (DGAC) (France). Approved mediator for most French airlines: Médiation Tourisme et Voyage (MTV), https://www.mtv.travel
France also has an approved dispute-resolution scheme, Médiation Tourisme et Voyage (MTV), whose decisions are not binding. Free. Refer the dispute after a written complaint to the airline was refused or left unanswered for two months, and within one year of that complaint.
Court claims in France are subject to a limitation period of 5 years (Article 2224 Code civil (five-year general limitation)).
A court claim goes to the Tribunal judiciaire — procédure simplifiée / European Small Claims Procedure. Claims under €5,000 without a lawyer; cross-border claims may use the European Small Claims Procedure.
About this route
Orly–Pointe-à-Pitre links mainland France with Guadeloupe, an EU outermost region. The flight is intra-EU despite the distance, so compensation is capped at €400, and downgrade reimbursement is 75 % rather than 50 % (the French overseas departments are carved out of the 50 % tier).
Preguntas frecuentes
Is a delayed or cancelled flight from Paris to Pointe-à-Pitre covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from France, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Paris to Pointe-à-Pitre flight?
400 € per passenger for a 6,751 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Paris to Pointe-à-Pitre flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: Air France, Transavia France → Médiation Tourisme et Voyage (MTV) — free for passengers. The enforcement body is Direction Générale de l'Aviation Civile (DGAC). Court claims must be brought within the limitation period of France: 5 years.
Do the same rules apply on the way back, from Pointe-à-Pitre to Paris?
Not entirely. On the return flight the regime is the same; the competent enforcement body is different; the court deadline follows the other country. Each direction is judged on its own departure.
Fuentes
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European CommissionInterpretative Guidelines on Regulation (EC) No 261/2004 (2016/C 214/04)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Última revisión legal: 14 de septiembre de 2026 · Contenido actualizado: 14 de septiembre de 2026
Comprobar la compensación en esta ruta.
Indique la fecha y la aerolínea; la comprobación aplica la distancia Paris → Pointe-à-Pitre y el régimen que rige este sentido.