Amsterdam Schiphol flight compensation
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Every departure from Amsterdam Schiphol is covered by Regulation 261/2004; inbound flights from outside the EU are covered on EU airlines such as KLM. Schiphol's runway and staffing capacity limits are the most common defence; when the airport itself imposes a restriction the cause may be extraordinary, but KLM's own crew or fleet issues are not. The Dutch limitation period is only 2 years.
Regole per i voli in partenza da Amsterdam Airport Schiphol
Ogni volo in partenza da Amsterdam Airport Schiphol è coperto dal Regolamento (CE) 261/2004, indipendentemente dalla compagnia.
I voli verso Amsterdam Airport Schiphol dall'esterno dell'UE/SEE sono coperti solo se operati da una compagnia con licenza UE/SEE.
Posizione: AMS / EHAM · 52.3086, 4.7639 · Netherlands
Care and re-routing when leaving Amsterdam
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Schiphol operates under a capped number of annual aircraft movements and uses runways in combinations dictated by wind and noise rules, so the airport itself — not the airline — imposes many of the restrictions KLM cites. A restriction imposed by the airport or by air-traffic control can be extraordinary; KLM ground handling, crew and fleet shortages are not.
Organismo competente
Human Environment and Transport Inspectorate (ILT)
No aviation ADR scheme for standalone flights (the Geschillencommissie Luchtvaart no longer exists; Reizen excludes standalone flights). After the airline: the ILT complaint form (flights under one year old) and the kantonrechter.
Rotte di esempio da Amsterdam
- New York (JFK) · 5848 km600 €
- London (LHR) · 370 km250 €
- Paris (CDG) · 399 km250 €
- Dubai (DXB) · 5169 km600 €
- Athens (ATH) · 2182 km400 €
- Singapore (SIN) · 10.514 km600 €
- Barcelona (BCN) · 1241 km250 €
- Dublin (DUB) · 750 km250 €
Posso chiedere una compensazione per un volo da Amsterdam?
EU261 si applica a tutte le compagnie su questa rotta: 250 €–600 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Partenza da Amsterdam?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Da Amsterdam (AMS)
Cosa è successo al suo volo?
Schiphol-specific issues
Schiphol has imposed passenger caps and slot reductions in recent years because of security-staff shortages, and its runway use is restricted in strong winds. Airlines treat both as extraordinary; the test is whether the restriction was external to the airline and actually affected your flight. KLM’s own ground-handling and crew shortages are not extraordinary.
KLM’s hub operation means many claims involve connections: a delayed European feeder that causes a missed intercontinental flight on the same booking is compensated on the distance to the final destination (for example Dublin–Amsterdam–Singapore: €600, or €300 if the arrival delay is between 3 and 4 hours).
Airlines at Schiphol
KLM and KLM Cityhopper, Transavia, easyJet Europe, Delta (US carrier — inbound flights not covered), Air France, British Airways, Vueling, TUI fly Netherlands.
Escalation for Schiphol flights
- Claim from the airline in writing.
- ILT (Human Environment and Transport Inspectorate) — enforcement complaints for flights less than one year old; it can act against airlines but does not award compensation. There is no Dutch aviation dispute-resolution scheme for standalone flights: the former Geschillencommissie Luchtvaart no longer exists.
- Kantonrechter small-claims court — within 2 years of the flight.
Fonti
- Court of Justice of the European UnionCase C-11/11 Air France v Folkerts — compensation for connecting flights depends on the delay at the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026
Verifica un volo da Amsterdam Airport Schiphol.
Inserisci il volo; la verifica applica il regime delle partenze da Amsterdam Airport Schiphol e la distanza fino alla tua destinazione.