Copenhagen Airport flight compensation
Questa pagina è al momento disponibile solo in inglese.
Check my flightAbout two minutes · no flight number needed
Risposta rapida
Every flight departing Copenhagen Airport is covered by Regulation 261/2004 on any airline; inbound flights from outside the EU are covered on EU/EEA airlines such as SAS and Norwegian. Copenhagen–London, Copenhagen–Stockholm and Copenhagen–Amsterdam pay €250; Copenhagen–Málaga pays €400; Copenhagen–New York and Copenhagen–Bangkok pay €600. Trafikstyrelsen is the Danish enforcement body.
Regole per i voli in partenza da Copenhagen Airport
Ogni volo in partenza da Copenhagen Airport è coperto dal Regolamento (CE) 261/2004, indipendentemente dalla compagnia.
I voli verso Copenhagen Airport dall'esterno dell'UE/SEE sono coperti solo se operati da una compagnia con licenza UE/SEE.
Posizione: CPH / EKCH · 55.6179, 12.6560 · Denmark
Care and re-routing when leaving Copenhagen
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Copenhagen is the main SAS hub and a busy winter-weather airport. The Danish Civil Aviation and Railway Authority handles complaints for departures, and Scandinavian carriers usually answer in writing with a named cause you can test.
Organismo competente
Danish Civil Aviation and Railway Authority (Trafikstyrelsen)
Rotte di esempio da Copenhagen
- London (LHR) · 979 km250 €
- Stockholm (ARN) · 547 km250 €
- Amsterdam (AMS) · 633 km250 €
- Málaga (AGP) · 2472 km400 €
- New York (JFK) · 6189 km600 €
- Bangkok (BKK) · 8637 km600 €
- Oslo (OSL) · 517 km250 €
- Paris (CDG) · 1004 km250 €
Posso chiedere una compensazione per un volo da Copenhagen?
EU261 si applica a tutte le compagnie su questa rotta: 250 €–600 € a passeggero per un ritardo all'arrivo di 3 ore o più, una cancellazione comunicata con meno di 14 giorni di preavviso o un negato imbarco, salvo che la compagnia provi una circostanza eccezionale. Rimborso, riavviamento e assistenza sono dovuti qualunque sia la causa.
Si applica al suo volo?
Partenza da Copenhagen?
Poche domande brevi: il numero di volo non serve ancora. Ottiene un risultato preliminare sui fatti indicati; la verifica completa lo conferma dall'itinerario.
Già noto da questa pagina
- Da Copenhagen (CPH)
Cosa è successo al suo volo?
Copenhagen-specific issues
Copenhagen is SAS’s main hub, so many itineraries connect on a single booking and the delay is measured at the final destination. Winter snow and de-icing are the standard defence; weather is extraordinary only where it prevented your flight and the airline took all reasonable measures. SAS’s own pilot and cabin-crew strikes are not extraordinary — the Court of Justice decided exactly that in Airhelp v SAS (C-28/20), a case about a flight from this network.
Norwegian and Ryanair fly point-to-point from Copenhagen; only the arrival delay of your own flight counts, and rotation delays are compensable unless the root cause was extraordinary.
Airlines at Copenhagen
SAS (and SAS Connect, SAS Link), Norwegian, Ryanair, easyJet Europe, Lufthansa, KLM, Air France, British Airways, Finnair, Icelandair (an EEA carrier), Emirates, Qatar Airways, United, Delta (US carriers: inbound not covered).
Escalation
- Claim from the airline in writing (SAS customer service form).
- Trafikstyrelsen (Danish Civil Aviation and Railway Authority) — enforcement complaints for flights departing Denmark.
- Danish courts (small-claims procedure) or the European Small Claims Procedure from another EU country.
Fonti
- Court of Justice of the European UnionCase C-28/20 Airhelp v Scandinavian Airlines — a strike organised by the airline's own staff is not an extraordinary circumstance
- Court of Justice of the European UnionCase C-11/11 Air France v Folkerts — compensation for connecting flights depends on the delay at the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Ultima revisione legale: 12 settembre 2026 · Contenuto aggiornato: 12 settembre 2026
Verifica un volo da Copenhagen.
Inserisci il volo; la verifica applica il regime delle partenze da Copenhagen e la distanza fino alla tua destinazione.