Frankfurt Airport flight compensation
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Every departure from Frankfurt Airport is covered by Regulation 261/2004; inbound flights from outside the EU are covered on EU airlines such as Lufthansa and Condor. Frankfurt–New York pays €600 (€300 for 3–4 hour arrival delays), Frankfurt–Madrid €250, Frankfurt–Athens €400. The Schlichtungsstelle Reise & Verkehr (formerly söp) offers a free, effective route when Lufthansa or Condor refuse.
Normas para los vuelos que salen de Frankfurt Airport
Todo vuelo que sale de Frankfurt Airport está cubierto por el Reglamento (CE) 261/2004, sea cual sea la aerolínea.
Los vuelos hacia Frankfurt Airport desde fuera de la UE/EEE solo están cubiertos si los opera una aerolínea con licencia UE/EEE.
Ubicación: FRA / EDDF · 50.0267, 8.5584 · Germany
Care and re-routing when leaving Frankfurt
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Frankfurt is a slot-constrained hub with a night flight ban, so a delay that would push a departure past the curfew becomes a cancellation. Lufthansa strike waves and winter de-icing are the recurring causes.
Organismo competente
Approved ADR scheme: Schlichtungsstelle Reise & Verkehr (formerly söp — Schlichtungsstelle für den öffentlichen Personenverkehr, https://soep-online.de
Rutas de ejemplo desde Frankfurt
- New York (JFK) · 6189 km600 €
- Madrid (MAD) · 1420 km250 €
- Athens (ATH) · 1816 km400 €
- London (LHR) · 654 km250 €
- Singapore (SIN) · 10.280 km600 €
- Istanbul (IST) · 1837 km400 €
- Dubai (DXB) · 4845 km600 €
- Lisbon (LIS) · 1873 km400 €
¿Puedo reclamar una compensación por un vuelo desde Frankfurt?
EU261 se aplica a todas las aerolíneas en esta ruta: 250 €–600 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Salida desde Frankfurt?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Desde Frankfurt (FRA)
¿Qué pasó con su vuelo?
Frankfurt-specific issues
Frankfurt is Lufthansa’s main hub and Germany’s busiest airport. Two kinds of strike matter: strikes by airport employees (Fraport ground staff, security screeners) are external to the airline and usually extraordinary; strikes by Lufthansa’s own pilots, cabin crew or ground staff are not (Airhelp v SAS, Krüsemann). Winter weather and night-flight restrictions (Frankfurt’s curfew forces late departures to be cancelled) are typically extraordinary where proven.
On a single Lufthansa booking, a delayed feeder into Frankfurt that costs you the long-haul connection is compensated on the distance from your first departure airport to the final destination.
Airlines at Frankfurt
Lufthansa (and CityLine, Air Dolomiti), Condor, Ryanair, Eurowings Discover, United, Delta, American (US carriers — inbound not covered), Emirates, Qatar Airways, Turkish Airlines, Singapore Airlines.
Escalation for Frankfurt flights
- Claim from the airline in writing (Lufthansa’s and Condor’s passenger-rights forms).
- Schlichtungsstelle Reise & Verkehr (formerly söp) — free conciliation for member airlines (Lufthansa, Condor, Eurowings, TUIfly, easyJet, Ryanair and most carriers flying from Germany); use it two months after your complaint to the airline.
- Luftfahrt-Bundesamt (LBA) — enforcement complaints for flights departing Germany.
- Amtsgericht (district court) — within 3 years from the end of the year of the flight.
Fuentes
- Court of Justice of the European UnionCase C-28/20 Airhelp v Scandinavian Airlines — a strike organised by the airline's own staff is not an extraordinary circumstance
- Court of Justice of the European UnionJoined Cases C-195/17 etc. Krüsemann v TUIfly — a "wildcat strike" by airline staff is not an extraordinary circumstance
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Última revisión legal: 12 de septiembre de 2026 · Contenido actualizado: 12 de septiembre de 2026
Comprobar un vuelo desde Frankfurt.
Indique el vuelo; la comprobación aplica el régimen de las salidas desde Frankfurt y la distancia hasta su destino.