Amsterdam to London flight compensation
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Respuesta rápida
Amsterdam to London is about 370 km, so EU261 compensation is €250 per passenger on any airline departing Schiphol. On KLM and British Airways (EU and UK carriers) UK261 also applies to the arrival in London, at £220. Dutch law gives only two years to sue, so claim promptly.
Distancia ortodrómica
370 km
Amsterdam Airport Schiphol (AMS) → London Heathrow Airport (LHR)
Tramo de indemnización: Hasta 1.500 km
Indemnización fija
250 €
250 € por pasajero
Normas aplicables: Reglamento (CE) 261/2004
UK261: 220 GBP
Ejemplo
Un pasajero que llegue con 3+ horas de retraso a London en un vuelo cubierto podría reclamar 250 € por pasajero.
Si el vuelo se cancela con menos de 14 días de antelación sin una alternativa cercana, se aplica el mismo importe de 250 €.
- KLM Royal Dutch Airlinescovered on this direction· EU/EEA licence
- British Airwayscovered on this direction· UK licence· CEDR Aviation
- easyJetcovered on this direction· UK licence· AviationADR
Salida desde Amsterdam Airport Schiphol
Schiphol operates under a capped number of annual aircraft movements and uses runways in combinations dictated by wind and noise rules, so the airport itself — not the airline — imposes many of the restrictions KLM cites. A restriction imposed by the airport or by air-traffic control can be extraordinary; KLM ground handling, crew and fleet shortages are not.
Almost every KLM long-haul passenger connects at Schiphol on a single booking. When the feeder into Amsterdam is late and the onward flight is missed, the delay that counts is the one at the final destination and the distance band is measured over the whole journey.
Direction matters
- Amsterdam → London
- Reglamento (CE) 261/2004 · 250 € · any airline
- London → Amsterdam
- UK261 (derechos de los pasajeros en el Reino Unido) · 220 GBP · any airline
Qué cambia en el vuelo de vuelta
| Normas aplicables | Reglamento (CE) 261/2004 | UK261 (derechos de los pasajeros en el Reino Unido) |
|---|---|---|
| Compensación fija | 250 € | 220 GBP |
| Organismo de control | Human Environment and Transport Inspectorate (ILT) | UK Civil Aviation Authority (CAA) |
| Sistema de resolución de litigios | sin sistema nacional | AviationADR |
| Plazo para reclamar judicialmente | 2 years | 6 years |
| Juzgado | Kantonrechter | County court — Money Claim Online (small claims track) |
The two directions are governed by different rules: the departure country decides which regime applies, and a flight from outside Europe is only covered when the operating airline is licensed in the EU/EEA, the UK or Switzerland.
Retraso, cancelación o conexión perdida en este sentido
- Retrasado
- Corresponden 250 € por pasajero cuando al menos una puerta se abre en London Heathrow Airport tres horas o más después de la llegada prevista; el retraso en la salida desde Amsterdam Airport Schiphol no cuenta. A partir de 2 horas de retraso la aerolínea debe comida y comunicación sea cual sea la causa, y a partir de 5 horas puede renunciar al viaje y pedir el reembolso.
- Cancelado
- Los mismos 250 € por pasajero corresponden cuando la aerolínea le avisó con menos de 14 días de antelación y no le reubicó dentro de las ventanas legales (como máximo 2 horas antes y menos de 4 horas después con 7–14 días de aviso; 1 hora y 2 horas con menos de 7 días). El reembolso o transporte alternativo y la asistencia mientras espera se deben en todos los casos.
- Conexión perdida
- Si London Heathrow Airport no es su destino final y ambos vuelos iban en una misma reserva, el retraso se mide donde termina el viaje y el importe según la distancia desde Amsterdam Airport Schiphol hasta ese aeropuerto final (Folkerts, C-11/11), incluso si el vuelo de conexión está fuera de Europa. Con billetes separados cada vuelo se juzga por sí solo, y la conexión perdida no es responsabilidad de la primera aerolínea.
Escalation for this direction
Enforcement body: Human Environment and Transport Inspectorate (ILT) (Netherlands)
Court claims: 2 years (Artikel 8:1835 Burgerlijk Wetboek (two years for claims arising from air carriage)). Las demandas se presentan ante el Kantonrechter.
Direct answer
- Short answer
- Yes — a flight from Amsterdam to London delayed 3+ hours, cancelled at short notice or overbooked can be worth 250 € per passenger, on any airline.
- Amount
- 250 €250 € por pasajero · 370 km
- Why
- The distance is 370 km (Hasta 1.500 km) and the flight falls under Reglamento (CE) 261/2004; the fixed amount depends only on the distance band.
- What can change it
- The airline proves extraordinary circumstances (weather, ATC, security) that it could not avoid.
- Arrival delay under 3 hours at the final destination.
- Cancellation announced 14+ days ahead, or re-routing within the legal windows.
- Check your flight
- Comprobar la compensación en esta ruta
- Official source
- Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights — European Parliament and CouncilLast checked against the source on 23 de septiembre de 2026
¿Qué pasa si mi vuelo Amsterdam → London se retrasa o se cancela?
EU261 se aplica a todas las aerolíneas en esta ruta: 250 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Comprueba un vuelo Amsterdam → London?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Amsterdam (AMS) → London (LHR)
¿Qué pasó con su vuelo?
The route
KLM (often KLM Cityhopper) and British Airways fly Schiphol–Heathrow; easyJet serves Gatwick and Luton. Schiphol’s capacity restrictions and wind limits cause most delays; Heathrow slot congestion causes the rest.
Which rules apply
Amsterdam → London: EU261, €250, on any airline. London → Amsterdam: UK261, £220, on any airline.
Typical causes and defences
Schiphol-imposed capacity cuts (staff shortages, weather) are external and often extraordinary; KLM’s own ground-handling or crew issues are not. Ask the airline to identify the specific restriction.
Escalation
KLM: the Netherlands has no aviation dispute-resolution scheme for standalone flights (the former Geschillencommissie Luchtvaart no longer exists), so after KLM’s answer the routes are an ILT complaint and the kantonrechter, within 2 years. BA (CEDR) and easyJet (AviationADR): for London departures, the UK scheme; for Amsterdam departures, the ILT and Dutch courts.
Preguntas frecuentes
Is a delayed or cancelled flight from Amsterdam to London covered by EU Regulation 261/2004?
Yes, on any airline: the flight departs from the Netherlands, so EU Regulation 261/2004 applies whatever the carrier's nationality. Whether compensation is due then depends on the disruption — an arrival delay of three hours or more, a cancellation announced less than 14 days ahead, or denied boarding — and on the cause.
How much compensation for a delayed or cancelled Amsterdam to London flight?
250 € per passenger for a 370 km flight, if the disruption qualifies and no extraordinary circumstance is proven. It is the same for every fare and does not depend on the ticket price; a re-routing that gets you there within the Article 7(2) time limits can halve it.
What if the airline rejects my claim for a Amsterdam to London flight?
Reply once in writing asking for the facts behind the refusal, then escalate outside the airline. ADR schemes for this route: easyJet → AviationADR — free for passengers. KLM Royal Dutch Airlines, British Airways: no ADR scheme on file for this country — complain to the enforcement body instead. The enforcement body is Human Environment and Transport Inspectorate (ILT). Court claims must be brought within the limitation period of the Netherlands: 2 years.
Do the same rules apply on the way back, from London to Amsterdam?
Not entirely. On the return flight the regime changes to UK261; the competent enforcement body is UK Civil Aviation Authority (CAA); the court deadline follows the other country. Each direction is judged on its own departure.
Fuentes
- Court of Justice of the European UnionCase C-559/16 Bossen v Brussels Airlines — the distance is the great-circle distance between the first departure and the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Última revisión legal: 12 de septiembre de 2026 · Contenido actualizado: 12 de septiembre de 2026
Comprobar la compensación en esta ruta.
Indique la fecha y la aerolínea; la comprobación aplica la distancia Amsterdam → London y el régimen que rige este sentido.