Amsterdam Schiphol flight compensation
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Every departure from Amsterdam Schiphol is covered by Regulation 261/2004; inbound flights from outside the EU are covered on EU airlines such as KLM. Schiphol's runway and staffing capacity limits are the most common defence; when the airport itself imposes a restriction the cause may be extraordinary, but KLM's own crew or fleet issues are not. The Dutch limitation period is only 2 years.
Normas para los vuelos que salen de Amsterdam Airport Schiphol
Todo vuelo que sale de Amsterdam Airport Schiphol está cubierto por el Reglamento (CE) 261/2004, sea cual sea la aerolínea.
Los vuelos hacia Amsterdam Airport Schiphol desde fuera de la UE/EEE solo están cubiertos si los opera una aerolínea con licencia UE/EEE.
Ubicación: AMS / EHAM · 52.3086, 4.7639 · Netherlands
Care and re-routing when leaving Amsterdam
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Schiphol operates under a capped number of annual aircraft movements and uses runways in combinations dictated by wind and noise rules, so the airport itself — not the airline — imposes many of the restrictions KLM cites. A restriction imposed by the airport or by air-traffic control can be extraordinary; KLM ground handling, crew and fleet shortages are not.
Organismo competente
Human Environment and Transport Inspectorate (ILT)
No aviation ADR scheme for standalone flights (the Geschillencommissie Luchtvaart no longer exists; Reizen excludes standalone flights). After the airline: the ILT complaint form (flights under one year old) and the kantonrechter.
Rutas de ejemplo desde Amsterdam
- New York (JFK) · 5848 km600 €
- London (LHR) · 370 km250 €
- Paris (CDG) · 399 km250 €
- Dubai (DXB) · 5169 km600 €
- Athens (ATH) · 2182 km400 €
- Singapore (SIN) · 10.514 km600 €
- Barcelona (BCN) · 1241 km250 €
- Dublin (DUB) · 750 km250 €
¿Puedo reclamar una compensación por un vuelo desde Amsterdam?
EU261 se aplica a todas las aerolíneas en esta ruta: 250 €–600 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Salida desde Amsterdam?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Desde Amsterdam (AMS)
¿Qué pasó con su vuelo?
Schiphol-specific issues
Schiphol has imposed passenger caps and slot reductions in recent years because of security-staff shortages, and its runway use is restricted in strong winds. Airlines treat both as extraordinary; the test is whether the restriction was external to the airline and actually affected your flight. KLM’s own ground-handling and crew shortages are not extraordinary.
KLM’s hub operation means many claims involve connections: a delayed European feeder that causes a missed intercontinental flight on the same booking is compensated on the distance to the final destination (for example Dublin–Amsterdam–Singapore: €600, or €300 if the arrival delay is between 3 and 4 hours).
Airlines at Schiphol
KLM and KLM Cityhopper, Transavia, easyJet Europe, Delta (US carrier — inbound flights not covered), Air France, British Airways, Vueling, TUI fly Netherlands.
Escalation for Schiphol flights
- Claim from the airline in writing.
- ILT (Human Environment and Transport Inspectorate) — enforcement complaints for flights less than one year old; it can act against airlines but does not award compensation. There is no Dutch aviation dispute-resolution scheme for standalone flights: the former Geschillencommissie Luchtvaart no longer exists.
- Kantonrechter small-claims court — within 2 years of the flight.
Fuentes
- Court of Justice of the European UnionCase C-11/11 Air France v Folkerts — compensation for connecting flights depends on the delay at the final destination
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Última revisión legal: 12 de septiembre de 2026 · Contenido actualizado: 12 de septiembre de 2026
Comprobar un vuelo desde Amsterdam Airport Schiphol.
Indique el vuelo; la comprobación aplica el régimen de las salidas desde Amsterdam Airport Schiphol y la distancia hasta su destino.