Vienna Airport flight compensation
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Every flight departing Vienna Airport is covered by Regulation 261/2004 on any airline; inbound flights from outside the EU are covered on EU airlines. Vienna–Paris, Vienna–London and Vienna–Frankfurt pay €250; Vienna–Tel Aviv pays €400; Vienna–New York and Vienna–Bangkok pay €600. The apf runs free conciliation and Austrian law allows three years to sue.
Normas para los vuelos que salen de Vienna International Airport
Todo vuelo que sale de Vienna International Airport está cubierto por el Reglamento (CE) 261/2004, sea cual sea la aerolínea.
Los vuelos hacia Vienna International Airport desde fuera de la UE/EEE solo están cubiertos si los opera una aerolínea con licencia UE/EEE.
Ubicación: VIE / LOWW · 48.1103, 16.5697 · Austria
Care and re-routing when leaving Vienna
Delayed at the gate: meals, refreshments and two calls or e-mails from 2 h of delay on flights up to 1,500 km, 3 h up to 3,500 km (and on every intra-EU flight over 1,500 km), 4 h beyond — plus a hotel and transport when the departure moves to the next day. Owed whatever the cause.
Cancelled or denied boarding: the choice between a refund of the unused ticket within 7 days and re-routing to your destination at the earliest opportunity or on a later date of your choosing, with care while you wait.
Delayed 5 h or more: you may give up the journey and take a full refund of the unused ticket, with a return flight to your departure point if the trip has lost its purpose.
Vienna is Austrian Airlines' hub and a connecting point for central and eastern Europe. Austria offers free conciliation through the apf for departures, which makes escalation cheap here.
Organismo competente
Rutas de ejemplo desde Vienna
- London (LHR) · 1275 km250 €
- Paris (CDG) · 1035 km250 €
- Frankfurt (FRA) · 621 km250 €
- Tel Aviv (TLV) · 2361 km400 €
- New York (JFK) · 6805 km600 €
- Bangkok (BKK) · 8451 km600 €
- Rome (FCO) · 779 km250 €
- Amsterdam (AMS) · 959 km250 €
¿Puedo reclamar una compensación por un vuelo desde Vienna?
EU261 se aplica a todas las aerolíneas en esta ruta: 250 €–600 € por pasajero por un retraso en la llegada de 3 horas o más, una cancelación anunciada con menos de 14 días o una denegación de embarque, salvo que la aerolínea pruebe una circunstancia extraordinaria. El reembolso, el transporte alternativo y la asistencia se deben sea cual sea la causa.
¿Se aplica a su vuelo?
¿Salida desde Vienna?
Unas pocas preguntas breves; todavía no hace falta el número de vuelo. Obtiene un resultado preliminar sobre los hechos que indique; la comprobación completa lo confirma a partir del itinerario.
Ya conocido por esta página
- Desde Vienna (VIE)
¿Qué pasó con su vuelo?
Vienna-specific issues
Vienna is Austrian Airlines’ hub and a base for Ryanair (Lauda Europe) and Wizz Air, so it mixes connecting itineraries — delay measured at the final destination — with point-to-point low-cost flying. Winter fog and snow are the usual defence; weather is extraordinary only where it prevented your flight and the airline took all reasonable measures.
Austrian Airlines’ own industrial action is not extraordinary; strikes by Vienna Airport ground handlers or by Austro Control (ATC) generally are. Ryanair and Wizz Air rotation delays are compensable unless the root cause on the earlier sector was extraordinary.
Airlines at Vienna
Austrian Airlines, Ryanair (Lauda Europe), Wizz Air, easyJet Europe, Eurowings, Lufthansa, SWISS, KLM, Air France, British Airways, Turkish Airlines, Emirates, Qatar Airways (non-EU carriers: inbound flights not covered).
Escalation
- Claim from the airline in writing.
- apf (Agentur für Passagier- und Fahrgastrechte) — free conciliation for flights departing Austria or on Austrian carriers; also the enforcement body.
- Bezirksgericht Schwechat (the court for the airport) or your local court — within three years (§ 1489 ABGB).
Fuentes
- Republik Österreich — RISAllgemeines bürgerliches Gesetzbuch § 1489 — dreijährige Verjährung von Entschädigungsklagen
- Agentur für Passagier- und Fahrgastrechte (apf)Schlichtung Flug — Voraussetzungen
- Court of Justice of the European UnionJoined Cases C-195/17 etc. Krüsemann v TUIfly — a "wildcat strike" by airline staff is not an extraordinary circumstance
- Court of Justice of the European UnionJoined Cases C-402/07 and C-432/07 Sturgeon v Condor and Böck v Air France — passengers of flights delayed by three hours or more may claim compensation
- European Commission — DG MOVEAir passenger rights (including list of National Enforcement Bodies)
- European Parliament and CouncilRegulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
Última revisión legal: 12 de septiembre de 2026 · Contenido actualizado: 12 de septiembre de 2026
Comprobar un vuelo desde Vienna.
Indique el vuelo; la comprobación aplica el régimen de las salidas desde Vienna y la distancia hasta su destino.